Unit Secretary-Home Health & Hospice

WVU Medicine

14d•Onsite

About The Position

Assists with maintaining control of activities within the department. Strives to maintain optimal office functions in compliance with hospital policy and procedure.

Requirements

High school graduate or GED.
Valid driver’s license.
One (1) year of experience in clerical position.
Must have the ability to perform concentrated and complex mental activity.
Must have the ability to work successfully under highly stressful conditions, with frequent interruptions, and must be capable of adapting to varying workloads and work assignments on a constant basis.
Must have the ability to make sound judgments and also be able to collaborate with other multi-disciplinary team members in an appropriate fashion.
Must have the ability to comprehend and perform oral and written instructions and procedures.
Must have strong communication skills, written and verbal.
Must have basic math skills.
Knowledge of medical terminology.
Basic computer skills.
Must have ability to prioritize tasks.

Nice To Haves

Post high school business training and/or secretarial experience

Responsibilities

Maintains good working communications with the medical staff and other customers by politely answering questions regarding the medical record areas.
Maintains confidentiality of all patient care information.
Handles telephone communications with the medical staff and other customers in a courteous manner.
Rolls phones to and from switchboard when needed.
Communicates with physicians, departments, hospitals, the entire health care team, patients and families to receive and relay appropriate information in a timely, accurate, and professional fashion in accordance with HIPAA regulations and Guidelines.
Accurately files charting of patient care staff in the medical records.
Examines record to assure that all forms pertain to one patient.
Completes admission binders, sorts mail, sends patient medication list, sends faxes to providers and maintains income fax folder.
Assists with data entry into computer system.
Performs tasks to assure safety for patients, associates and self.
Assures that the medical records room is locked after business hours.
Uses correct set-up and safe use of computers, printer, fax machine, shredder and intercom.
Provides clerical support to facilitate the discharge process in order to comply with the discharge standard.