Unit Secretary - Acute- Care - Cardiac Telemetry - Part-Time Night

Wellstar Health System•Roswell, GA

About The Position

The Unit Secretary works under the direction of the Nurse Manager and Assistant Nurse Manager to support safe, age-appropriate, and culturally aware patient care. The role performs clerical and receptionist duties, including computer order entry, retrieving data, maintaining unit supplies, transporting supplies, equipment, and patient medications, preparing and maintaining patient charts, providing customer service, and serving as the central communication source on the nursing unit. The Unit Secretary supports patients, families, and the healthcare team through communication, unit coordination, documentation, supply management, and safety and infection-control practices. The position is part-time and works nights.

Requirements

High school diploma or general education equivalent.
Ability to read, write, and speak English.
Strong customer-service and interpersonal skills.
Ability to collaborate with other healthcare providers in the provision of patient care.
Ability to multitask.
Ability to function in stressful and emergency situations.
Strong attention to detail.
Computer skills, including basic computer skills and ability to enter information into an electronic medical record.
Personal time-management skills.
Basic medical terminology.

Nice To Haves

Less than one year of clinical experience in an acute-care setting is preferred.

Responsibilities

Partner with the healthcare team, patients, and families to provide excellent customer service; protect patient rights and dignity, maintain confidentiality, build relationships with families, and respond to concerns and requests for assistance.
Participate in hourly patient rounding and proactively offer comfort measures to patients and families.
Maintain paper medical records and scan documents into the electronic medical record as needed.
Answer telephone calls and patient call lights, and communicate patient needs to the healthcare team.
Facilitate patient admissions, transfers, and discharges; track bed activity and patient movement on and off the unit; notify housekeeping of discharges; and request patient escorts when appropriate.
Assist with unit flow during code situations, facilitate direct admissions, and monitor entry of key patient-safety information.
Participate in interdisciplinary rounds as a scribe and facilitate outcome activities as needed.
Perform charge reconciliation, notify nurses when physicians arrive, perform audits as requested, and reconcile staffing in Smart Square.
Complete and submit supply requisitions, accept and stock deliveries, place durable medical equipment orders, and transport supplies, medications, and equipment as assigned.
Participate in unit performance-improvement initiatives and support shared governance, evidence-based practice, and ethical accountability.
Use effective written and oral communication and safety communication techniques with patients, staff, physicians, families, and visitors.
Place physician and ancillary consults; maintain computer and related IT equipment and report malfunctions.
Coordinate with diagnostic areas to determine anticipated test and procedure times, communicate updates to patients, and update whiteboards.
Maintain knowledge of patient-care documentation tools, serve as the unit super user for electronic documentation, and facilitate data recovery during downtime.
Communicate patient-care concerns, problems, and emergencies to the RN using positive and respectful communication.
Support a safe unit environment through hand hygiene, keeping patient rooms and unit areas clean and uncluttered, following PPE and infection-control policies, and reinforcing universal precautions.
Operate Xenex machines after patient discharge and perform environment-of-care rounds.
Comply with Wellstar Health System policies, standards of work, and code of conduct, and perform other duties as assigned.