Unit Secretary - Progressive Care Unit

Orlando Health•St. Cloud, FL

1d•Onsite

About The Position

Situated in the heart of St. Cloud, Florida, Orlando Health St. Cloud Hospital is an 84-bed acute-care community hospital offering comprehensive emergency, inpatient and outpatient care. Specialties include cardiology, critical care, infectious disease, orthopedics, radiology and surgical services. The ER features a designated geriatric section for specialized emergency care, and the hospital has earned The Joint Commission’s Gold Seal of Approval® for Advanced Primary Stroke Center Accreditation. The campus also is home to Outpatient Rehabilitation Services and a Wound Healing and Hyperbaric Center. Orlando Health St. Cloud has been recognized as an outstanding employer in the healthcare industry on a national level, receiving Modern Healthcare’s Best Places to Work award in 2022, 2023, 2024, 2025 and 2026. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Requirements

High School diploma or equivalent.
Keyboarding skills and knowledge of Microsoft Word and Excel.
Knowledge of Medical terminology, or Health Unit Coordinator Certification.

Responsibilities

Acts as a receptionist on the unit, greeting and directing visitors, personnel and others in a courteous and informative manner.
Transcribes physicians’ orders promptly, accurately and completely according to policy/procedure.
Communicates consultation requests to physicians or therapists promptly and accurately.
Performs data entry and assembles, compiles, and breaks down medical records.
Prepare/copy designated medical record/ information for transfer to other facilities.
Answers phone calls, routes callers, assist in pages, and takes messages and provides routine information to callers.
Answers patient call lights in person or via intercom; fills request or refers to appropriate person promptly.
Communicate effectively in all interactions.
Works under the direction of the charge nurse.
Assists in making appointments for patients.
Working knowledge of office/departmental equipment.
Submits work orders for necessary housekeeping, maintenance, biomedical or other work orders needed.
Collaborate in partnership interdepartmentally to promote and provide a safe environment.
Utilize compassion to create a therapeutic environment.
Possesses excellent interpersonal skills and ability to work in a team environment.
Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
May have limited access to areas storing medications.
Maintains pre-established par levels of all unit office supplies.
Assists in the stocking of both unit and office supplies.
Monitor time and attendance through Kronos (or timekeeping system).
Prioritizes workload to manage multiple priorities.
Ensures compliance with regulatory standards including Federal, State, local and The Joint Commission.
Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Maintains a clean, safe and organized unit.