TCC MEDICAL ONCOLOGY - UNIT SECRETARY

Beebe Healthcare•Rehoboth Beach, DE

4d•$17 - $26•Onsite

About The Position

Responsible for the receptionist and clerical function on the Patient Care Unit under the supervision of a Registered Nurse.

Requirements

High school education

Responsibilities

Serve as a central communication resource for the unit, supporting patient care, customer service, and daily department operations.
Monitor physician/provider orders in the electronic medical record (EMR) and promptly communicate new, urgent, and stat orders to the appropriate nursing staff.
Schedule diagnostic tests, procedures, consultations, and appointments in a timely and accurate manner.
Coordinate communication with physicians, providers, and consultants, including paging and relaying critical information as needed.
Maintain unit inventory by ordering, receiving, stocking, and organizing supplies, forms, and materials using electronic ordering systems.
Ensure proper storage and availability of supplies to support ongoing patient care needs.
Manage and maintain patient medical records in accordance with regulatory and organizational guidelines.
Prepare, organize, and process patient charts for admissions, transfers, discharges, and interdepartmental movement.
Ensure patient records are complete and accurately accompany patients during transfers or discharge.
Maintain unit readiness for EMR downtime events, including management of downtime equipment, forms, and supplies.
Welcome, assist, and direct patients, visitors, and staff while providing exceptional customer service and responding to routine inquiries.
Perform admission, discharge, and transfer registration activities accurately and efficiently.
Coordinate procurement and delivery of equipment and supplies necessary to support patient care and physician orders.
Identify, report, and track issues related to EMR devices, computers, printers, fax machines, and other unit equipment, escalating unresolved concerns as appropriate.
Maintain a safe, clean, organized, and efficient unit environment in compliance with established standards.
Submit and monitor maintenance work orders for facility-related issues and support routine unit operations, including mail distribution and pneumatic tube system management.
Demonstrate professional accountability through ongoing learning, timely completion of required education and competencies, and active participation in performance improvement initiatives.
Collaborate effectively with team members, assist with additional assignments, and contribute to unit-based councils and quality improvement efforts.
Proactively identify operational needs and support solutions that enhance patient care, workflow efficiency, and departmental performance.