Unit Secretary, Heywood Emergency Department

Heywood Hospital•Gardner, MA

1d•Onsite

About The Position

The Unit Secretary in the Heywood Emergency Department provides essential clerical support to clinical staff, ensuring efficient unit operations. This role involves managing phone calls, collecting data, handling documentation, ordering supplies, and assisting the department manager with various administrative tasks. The position requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced healthcare environment. Heywood Healthcare values its employees and offers competitive wages, comprehensive benefits, and generous earned time off.

Requirements

High school graduate or equivalent required
Computer skills preferred
Experience in Healthcare setting preferred
Experience with medical terminology preferred
Achievement
Motivation
Concern for order
Flexibility
Initiative
Self-confidence
Customer service oriented
Interpersonal effectiveness
Teamwork
Analytical thinking
Information seeking

Responsibilities

Provides clerical support to clinical staff (e.g. maintains unit files, organizes patient care record, prepares admission and pre-op charts, etc).
Under direction of nurse, makes all appropriate arrangements for outside services, transfers, and ambulance services in a timely manner.
Appropriately prioritizes tasks adjusting to changing workload as necessary (e.g. seeks assistance as needed from appropriate resources, recognizes emergency situations, etc.).
Maintains clean and safe work environment (identifies and/or removes safety hazards).
Performs thorough, timely, and accurate transcription of physicians’ orders (including entering into Meditech OE module where utilized).
Performs support functions to manager/director such as payroll, copying, typing, etc.
Participates in the learning for colleagues and self (e.g. assist with orientation of new staff in-services, educational programs, etc.).
Completes demographics on the charge card so that supplies are restocked.
Inventories, orders and stocks all supplies to ensure rooms are ready for patient care treatment.
Assists with phones, data collection, copying and faxing.
Supply ordering and other tasks as assigned by the department manager.