Unit Secretary, Birthing Center

Cape Cod Healthcare•Hyannis, MA

15h•Onsite

About The Position

The Unit Secretary in the Birthing Center is responsible for a variety of administrative and clerical tasks to ensure the smooth operation of the unit. This includes managing patient records, facilitating communication, maintaining supplies, and representing the hospital professionally. The role requires strong organizational skills, proficiency in EMR systems, and excellent communication abilities. Key responsibilities include completing necessary forms, maintaining patient records, initiating birth records and certificates, and ensuring timely communication with nursing staff and patients. The position also involves managing supplies, printing visitor passes, and adhering to safety protocols. A commitment to service excellence and patient confidentiality is essential.

Requirements

Ability to read, write and communicate in English
CCHC Medical Terminology Exam (or proof of course, prior to start date)
(MA Birth Registrar) - MA Birth Registrar with Vitals Information Partnership (VIP) (obtain within 60 days)
(Notary) - Notary Public in the Commonwealth of Massachusetts Notary Public (obtain within 60 days)
Demonstrated knowledge of healthcare informatics systems

Nice To Haves

Medical Secretary/Medical Receptionist experience

Responsibilities

Completes necessary forms, requisitions and communications to implement orders.
Sustains proficiency in the current EMR system.
Maintains accurate and complete patient records on unit by established department policies and procedures.
Maintains and organizes all patient Pre-Natal Progress Records imported from Obstetricians offices.
Maintains and initiates birth records for all infants.
Completes Birth Certificates for all newborns using the Commonwealth of Massachusetts Virtual Gateway system.
Assembles paperwork for all newborns and completes process by obtaining parent signatures and notarizing Paternity and Non-Paternity documents.
Faxes/scans/transmits completed documentation to the Commonwealth of Massachusetts Registry of Vitals Records office in a timely manner.
Properly utilizes Nurse Locator for timely communications with nursing staff; and Patient Call system to initiate timely responsiveness to patient call bells.
Maintains patient chart in appropriate functional order as prescribed by hospital policy.
Initiates admission and registration of all birthing center patients.
Represents hospital in the community and within the hospital by maintaining confidentiality regarding patients.
Maintains adequate quantity of forms, materials and supplies on unit.
Prints out visitor passes for visitors presenting at the desk.
Responds in a professional and courteous manner in all telephone and verbal communications with internal and external customers.
Adheres to safety, blood/fluid policies and procedures when transporting specimens to the lab.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
Performs other work-related duties and activities as assigned or requested.