Unit Secretary- RRMC General Surgery Unit-Part Time-Days

Riverside Health System•Newport News, VA

1d•$16 - $21•Onsite

About The Position

This part-time, days position works under the supervision of the Nurse Manager and Registered Nurses. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. This role also involves ordering supplies, order entry, filing patient information, following up with patients and physician offices, and performing other secretarial/clerical duties as directed.

Requirements

1 year Clerical experience in a healthcare setting (Preferred)

Nice To Haves

High School Diploma or GED

Responsibilities

Accurate and timely order entry, retrieving testing results, researching CPOE ensuring correct order entry and medical record management to ensure organized medical record maintenance.
Prioritizes workload and accurately completes daily duties.
Navigates systems to access patient information to facilitate transfers.
Utilizes systems proficiently to communicate and order supplies, forms etc.
Demonstrates understanding of diverse patient care populations served within the community.
Answers phone in a timely manner using appropriate phone etiquette skills and screens calls appropriately to support a positive service experience.
Functions as an advocate for positive customer service as the greeter of the unit.
Maintains clean, safe, and orderly work environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.
Promotes team work by working effectively as a team member as well as independently.
Seeks assistance as needed.
Consistently keeps team informed of changes as they arise, working closely with all team members to provide quality care and customer service.