Unit Secretary Full Time Evening

Torrance Memorial Medical Center•Torrance, CA

1d•Onsite

About The Position

The Unit Secretary works cooperatively with all members of the health care team in performing clerical and receptionist duties and assists clinical personnel with nonclinical duties. The role involves acting as a resource for patients and family/visitors, addressing administrative needs respectfully and caringly, and adhering to infection prevention policies and procedures to ensure safe and optimal care. The Unit Secretary also assists in providing patient comfort and safety, communicates effectively with patients, families, and medical staff, and complies with Joint Commission’s national patient safety goals and organizational quality dashboard/benchmarking goals. This role identifies common variables affecting patient care and follows the reporting process, maintains cooperative working relationships, participates in activities aligned with the Magnet Model and organizational activities, and reports matters requiring nursing intervention immediately. The Unit Secretary supports patient care within their scope of practice as directed by other healthcare team members and utilizes resources economically.

Requirements

Clerical and receptionist duties
Assisting clinical personnel with nonclinical duties
Patient and family/visitor resource
Addressing administrative needs
Adhering to infection prevention
Adhering to policies and procedures
Assisting with patient comfort and safety
Effective communication with patient, family, and medical staff
Compliance with Joint Commission’s national patient safety goals
Compliance with organizational quality dashboard/benchmarking goals
Identifying common variables affecting patient care and following reporting process
Maintaining cooperative working relationships
Participating in activities aligned with the Magnet Model
Participating in organizational activities
Reporting matters requiring Nursing intervention
Supporting patient care within scope of practice
Utilizing resources economically

Responsibilities

Works cooperatively with all members of the health care team in performing clerical and receptionist duties.
Assists clinical personnel with nonclinical duties.
Acts as a resource for patients and family/visitors.
Addresses administrative needs in a respectful and caring manner.
Adheres to infection prevention.
Adheres to policies and procedures, to ensure safe and optimal care.
Assists in providing patient comfort and safety.
Communicates effectively with the patient, family, and medical staff during the continuum of care.
Complies with Joint Commission’s national patient safety goals.
Complies with organizational quality dashboard/benchmarking goals.
Identifies common variables affecting patient care and follows reporting process.
Maintains cooperative working relationships with members of the hospital team.
Participates in activities in alignment with the Magnet Model.
Participates in organizational activities.
Reports matters requiring Nursing intervention immediately.
Supports patient care within scope of a practice as directed by other members of the healthcare team.
Utilizes resources in an economical manner.