Unit Secretary - Children's Support Services
About The Position
The Unit Secretary performs clerical services and tasks for a specific unit in a healthcare facility. In this Children's Welcome Desk role, the employee greets families and visitors to the Children's inpatient units and supports inpatient teams by preparing unit documents, assisting with NICU unit laundry, and completing additional clerical tasks. Duties may include answering phone calls and responding to inquiries about healthcare programs and services or requests to transfer patients into a facility; supporting nursing or physician staff; receiving and dispatching correspondence; ordering supplies; scheduling; and helping maintain a clean healthcare environment. Primary duties and the amount of direct patient contact vary by department. The posted shifts are 8:00 a.m.–3:30 p.m., 3:00 p.m.–8:30 p.m., or 3:00 p.m.–11:30 p.m. The schedule includes every third weekend and every third holiday, with 12-hour shifts.
Requirements
- High school diploma or equivalent preferred.
- At least one year of experience in a healthcare setting preferred.
- Knowledge of medical terminology preferred.
- May require Basic Life Support (BLS) certification, depending on the department.
Nice To Haves
- High school diploma or equivalent.
- At least one year of experience in a healthcare setting.
- Knowledge of medical terminology.
Responsibilities
- Greet families and visitors to the Children's inpatient units.
- Prepare unit documents and provide clerical support to inpatient teams.
- Assist with NICU unit laundry.
- Answer phone calls and respond to inquiries about healthcare programs and services or requests to transfer patients into a facility.
- Depending on the department, support RN or physician staff and receive or dispatch correspondence for the unit.
- Assist with administrative tasks, including ordering supplies and scheduling.
- Collaborate to maintain a clean environment within healthcare facilities.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
