Unit Secretary - Med/Surg Liver Transplant - Per Diem Evenings - Jefferson Einstein Philadelphia

Thomas Jefferson University • Philadelphia, PA

1d • Onsite

About The Position

Performs a variety of clerical duties, including data entry into the Hospital Information System to support unit operations. Assists in overall unit flow by supporting patients and medical staff by answering calls, organizing information, and handling duties related to patient admission, transfer, and discharge. Coordinates off-unit testing and appointments with clinical staff and other departments. Assists unit leadership and supply chain with inventory needs. Maintains a professional and welcoming demeanor to all patients, families, visitors, and staff. Creates an environment of belonging and inclusion, demonstrating skills in problem-solving and conflict resolution. Recognizes patients, their family/designated care partner(s) and interacts with compassion and care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values. Minimizes risk of harm to patients and others by following established protocols and individual performance. Communicates with and supports the interprofessional team, patient, family, and designated care partners. Maintains regular communication with the Charge Nurse to meet unit needs. Monitors the electronic patient bed system for admission/discharge bed-flow, assigns admissions, completes staffing assignments if needed, and requests patient transport as needed, collaborating with the charge nurse to ensure appropriate patient placement. Coordinates patient appointments/testing within the acute care setting, including transport coordination, and may coordinate patient discharge appointments. Performs clerical functions to support the department, including maintaining the medical record for complete and organized patient information. Organizes the work environment for effective and efficient department operations. Processes medical orders to facilitate the implementation of the medical regime for patient care. Uses information technology to communicate, manage knowledge, mitigate error, and support ethical decision-making. Acts as an active responder during unit emergency codes, including calling the dispatcher, assisting the team in gathering equipment, and troubleshooting equipment failures. Participates in Unit Committee meetings in addition to staff meetings. Monitors the tube station for incoming and outgoing items and dispenses them accordingly.

Requirements

• 1 year of related secretarial & computer experience.
• Knowledge of medical terminology.
• Cultural Awareness: Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
• Effective Communication: Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Uses the language of partnership with patients and families, engaging them in their health and health care.
• Appropriately and respectfully delegates to other team members.
• Patient-and Family-Centered Practice: Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care setting.
• Knowledge of Medical terminology is highly recommended.

Nice To Haves

• HS diploma or equivalent
• Data entry experience preferred.

Responsibilities

• Performs clerical duties, including data entry into Hospital Information System.
• Supports unit operations and overall unit flow.
• Answers incoming calls and organizes information.
• Handles duties related to patient admission, transfer, and discharge.
• Coordinates off-unit testing and appointments.
• Assists with unit inventory needs.
• Interacts with patients, families, visitors, and staff professionally and welcomingly.
• Creates an environment of belonging and inclusion.
• Demonstrates skills in problem-solving and conflict resolution.
• Interacts with patients and care partners with compassion and care, respecting their preferences, priorities, needs, and cultural beliefs.
• Minimizes risk of harm by following established protocols.
• Communicates with and supports the interprofessional team, patient, and family.
• Maintains communication with the Charge Nurse.
• Monitors electronic patient bed system for bed-flow, assigns admissions, and requests patient transport.
• Coordinates patient appointments and testing.
• May coordinate patient discharge appointments.
• Maintains medical records.
• Organizes work environment for effective operations.
• Processes medical orders.
• Uses information technology for communication, knowledge management, error mitigation, and ethical decision-making.
• Responds to unit emergency codes.
• Troubleshoots equipment failures.
• Participates in Unit Committee meetings.
• Monitors and dispenses items from the tube station.

Benefits

• Medical (including prescription)
• Supplemental insurance
• Dental
• Vision
• Life and AD&D insurance
• Short- and long-term disability
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits
• Tuition discounts at Thomas Jefferson University (after one year of full-time service or two years of part-time service)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED