Unit Secretary - Med Surg

St. Josephs Medical Center•Houston, TX

2d•Onsite

About The Position

Under the general supervision of the Director, and according to established policies and procedures, provides administrative support for assigned patient unit. In doing so, inputs orders in HBO, schedules diagnostic tests and therapies for patients, assembles and maintains patients' charts, answers telephone and intercom calls, providing routine, approved information, and relays other calls and messages. Interviews patient to obtain information necessary to complete the admission process in specific departments.

Requirements

American Heart Association BLS- Basic Life Support certification is required.
High school diploma or GED.
One year work experience in order to complete written forms, comprehend and communicate verbal and written instructions and math skills to order supplies and assemble patient records.

Nice To Haves

Experience in Acute Care facility preferred.

Responsibilities

Follows the St. Joseph Medical Center Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
Collaborates with care team to arrange and/or assist with administrative clinical patient needs.
Inputs orders from patient records into HBOC and notifies other associates of orders requiring immediate attention.
Completes appropriate requisition forms and informs other departments of ordered diagnostic tests, meals, therapies, and so forth.
Greets and directs patients and unit visitors.
Maintains customer focused relationships with patients, families and physicians.
Answers telephone calls, responds to routine inquiries, and relays other calls and messages.
Responds to calls in a professional, customer focused manner and notifies appropriate persons.
Participates in measures to prevent exposure to infection pathogens and communicable conditions.
Interacts with bed control regarding bed vacancies and placement information.
Assists department unit manager and resource nurse with staffing issues.
Prepares reports and forms for incoming shift and for other departments.
Recognizes age related needs, sensory, and cultural considerations and adjusts care to reflect patient needs and preferences.
Assembles medical record for newly admitted patients and maintains current record by filing physician orders and test results, and other relevant documents. Maintains confidentiality of patient records.
Assembles patient records upon discharge, transfer, or death according to pre-established Medical Records Department procedure and route record to Medical Records Department for processing.
Accesses other computer applications to provide support to team members meeting continuum of care needs.
Other duties as assigned and help with other departments if needed.