Birth Center Unit Secretary PT Nights

Trinity Health•Dubuque, IA

3d•Onsite

About The Position

MercyOne Dubuque is seeking a Unit Secretary to perform clerical and receptionist duties under the direction and supervision of the Clinical Director. This role involves transcribing physician orders, performing order entry on the computer, scheduling diagnostic tests and therapies, assembling admission and discharge charts, maintaining patient medical records, completing documentation for billing, answering telephone calls, providing routine approved information, and relaying calls and messages to appropriate staff. The Unit Secretary is expected to demonstrate professional behavior consistent with the Mission of MercyOne, the Vision of Patient Care Services, evidence-based standards of care, and established policies and procedures.

Requirements

Effectively utilize written and oral communication.
Write legibly.
Be assertive when necessary and as appropriate.
Able to function with frequent interruptions.
Possess organizational skills.
Display effective communication with a polite, compassionate, caring attitude, and demonstrate responsiveness to needs of patients and families consistent with the Caring Model Principles.
High school diploma or GED required.
A degree from higher level education degree that requires a high school diploma or GED as a pre-requisite is also permitted.

Nice To Haves

Previous clerical and computer experience is desired.
Knowledge of medical terminology preferred.

Responsibilities

Transcribe physician orders.
Perform order entry on the computer.
Schedule diagnostic tests and therapies for patients.
Assemble admission and discharge charts.
Maintain patient medical records.
Complete documentation for billing.
Answer telephone calls.
Provide routine approved information via telephone and in person.
Relay calls and messages to appropriate staff.
Function as a receptionist for the nursing unit by screening and routing incoming calls and visitors.
Communicate routine information to patients and visitors.
Maintain the cleanliness of the unit.
Order and stock appropriate inventory of departmental supplies.
Set up rooms for new patients.
Perform clerical duties including assembling charts, and compiling reports and records.
Promote and establish effective relationships within the department, with other departments, physicians, and with hospital guests and clients.
Take an active role in enhancing abilities to carry out job functions through professional/job related growth and development.
Provide physical, emotional, and spiritual support to the patient/family with respect to age specific and culturally sensitive needs as described in the department’s scope of service.
Meet core nursing competency requirements and unit-specific competencies upon hire and annually, as appropriate to job role.