About The Position

The Unit Secretary assists staff by performing clerical duties and maintains and updates patient records in a timely, orderly manner. The role acknowledges customers upon arrival to the unit and uses an enthusiastic, friendly approach. The position involves frequent interaction with internal and external customers, including patients, families, physicians, employees, and visitors. Work takes place in a healthcare environment and may involve stressful conditions, deadlines, or irregular hours.

Requirements

  • Graduate of an accredited high school or GED equivalency examination.
  • Knowledge of clerical procedures and medical terminology.
  • Skill in English grammar and spelling.
  • Neat, legible handwriting.
  • Ability to file and maintain patient records, files, and reports.
  • Excellent communication skills.
  • Ability to use office equipment, such as multi-line telephones, computer terminals, and printers.
  • Ability to read and comprehend.

Nice To Haves

  • Previous secretarial experience.
  • Current American Heart Association (AHA) Basic Life Support (BLS) card.

Responsibilities

  • Perform clerical duties to assist staff.
  • Maintain and update patient records in a timely, orderly manner.
  • Acknowledge customers arriving at the unit and provide a friendly, enthusiastic approach.
  • File and maintain patient records, files, and reports.
  • Communicate with patients, families, physicians, employees, visitors, and other customers.

Benefits

  • Competitive pay
  • Incentives
  • Referral bonuses
  • 403(b) with employer contributions when eligible
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Prescription coverage
  • HSA/FSA options
  • Life insurance
  • Mental health resources
  • Discounts
  • Paid time off
  • Parental and FMLA leave
  • Short- and long-term disability
  • Tuition assistance
  • Professional development
  • Continuing education support
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