Unit Secretary-Cardiac Surgery Intensive Care Unit, Full Time, Nights

Cape Fear Valley Health

2d•Onsite

About The Position

Provide clerical services to maximize the functioning of the unit. Maintain responsibility for telemetry emergency phone. Greet patients upon admission by introducing themselves and welcoming patient to the unit. Introduce self to patients daily with face-to-face contact. Identify the patient by using name and date of birth to include checking medical records that accompany the patient and patient armband. Act as receptionist and greets hospital staff and visitors. Initiate, receive, and deliver telephone messages related to unit activities. Maintain patients’ charts on assigned units. Order and maintain adequate supply levels on unit. Assume responsibility for answering the telemetry emergency phone and pass responsibility if leaving the desk. Files telemetry strips in a timely manner in the location predetermined by the floor. Set up assignments in Responder system, answers call lights, and sets services as necessary. Demonstrates responsibility concerning customer satisfaction, patient throughput, and hospital capacity. Other duties as assigned.

Requirements

High school diploma or equivalent required
Ability to read, write and speak English
Ability to work at computer/monitor for long periods
Ability to remain calm under emergency situations
Sits for prolonged periods
Ability to communicate verbally
Auditory and visual acuity to accurately perform job functions
Position may involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material

Nice To Haves

Completion of medical terminology course preferred
1 year Medical Assistant or Nursing Assistant experience preferred

Responsibilities

Greet patients upon admission by introducing themselves and welcoming patient to the unit
Introduce self to patients daily with face-to-face contact
Identify the patient by using name and date of birth to include checking medical records that accompany the patient and patient armband
Act as receptionist and greets hospital staff and visitors
Initiate, receive, and deliver telephone messages related to unit activities
Maintain patients’ charts on assigned units
Order and maintain adequate supply levels on unit
Assume responsibility for answering the telemetry emergency phone and pass responsibility if leaving the desk
Files telemetry strips in a timely manner in the location predetermined by the floor
Set up assignments in Responder system, answers call lights, and sets services as necessary
Demonstrates responsibility concerning customer satisfaction, patient throughput, and hospital capacity