Unit Secretary - Surgical Unit

Confluence Health • Wenatchee, WA

7d • Onsite

About The Position

This position is located in the heart of Washington, within a community known for its natural beauty and strong community ties. Confluence Health is dedicated to supporting the communities it serves through various programs and active involvement. This role is crucial for managing phone coverage, appointments, patient flow, and general paperwork and electronic workflows to ensure efficient and pleasant patient care. The Unit Secretary accurately and concisely processes and communicates information to meet patient needs.

Requirements

• High school graduate or GED.
• Must possess basic computer skills related to Windows navigation, mouse usage, keyboarding, email communication and password management.
• Must possess basic computer skills related to Windows navigation, mouse usage, keyboarding, email communication and password management.
• Required to maintain active Basic Life Support (CPR) certification.

Nice To Haves

• Medical terminology course.
• Previous experience in a medical or related type of facility or office.
• Ability to type at least 35 wpm.
• Certified Nursing Assistant Licensure.

Responsibilities

• Perform related assignments and tasks as requested in order to promote positive visitor, family, and staff relations.
• Answers phones; takes accurate messages; communicates with physicians and nurses as needed; returns calls as directed by physicians or nursing staff while maintaining a pleasant and welcoming demeanor.
• Makes appointments understanding the scheduling workflows of the various providers.
• Schedules special exams, lab, x-ray, and/or surgical procedures as directed.
• Assists with admit, discharge, and transfer workflows.
• Assists patient based on skills and scope.
• Actively maintains current knowledge base on workflows and process.
• Adheres to Confluence Health and Central Washington Hospital/Wenatchee Valley Hospital policies and unit standards as applicable.
• Required to maintain active Basic Life Support (CPR) certification.
• Performs other duties as assigned.
• Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Benefits

• Medical, Dental & Vision Insurance
• Flexible Spending Accounts & Health Saving Accounts
• Paid Time Off
• Generous Retirement Plans
• Life Insurance
• Long-Term Disability
• Gym Membership Discount
• Tuition Reimbursement
• Employee Assistance Program
• Adoption Assistance
• Shift Differential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED