About The Position

Provide clerical services to maximize the functioning of the unit. Maintain responsibility for telemetry emergency phone.

Requirements

  • High school diploma or equivalent required
  • Ability to read, write and speak English
  • Ability to work at computer/monitor for long periods
  • Ability to remain calm under emergency situations
  • Sits for prolonged periods
  • Ability to communicate verbally
  • Auditory and visual acuity to accurately perform job functions
  • Position may involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material

Nice To Haves

  • Completion of medical terminology course preferred
  • 1 year Medical Assistant or Nursing Assistant experience preferred

Responsibilities

  • Greet patients upon admission by introducing themselves and welcoming patient to the unit
  • Introduce self to patients daily with face-to-face contact
  • Identify the patient by using name and date of birth to include checking medical records that accompany the patient and patient armband
  • Act as receptionist and greets hospital staff and visitors
  • Initiate, receive, and deliver telephone messages related to unit activities
  • Maintain patients’ charts on assigned units
  • Order and maintain adequate supply levels on unit
  • Assume responsibility for answering the telemetry emergency phone and pass responsibility if leaving the desk
  • Files telemetry strips in a timely manner in the location predetermined by the floor
  • Set up assignments in Responder system, answers call lights, and sets services as necessary
  • Demonstrates responsibility concerning customer satisfaction, patient throughput, and hospital capacity
  • Other duties as assigned
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