Unit Secretary- Days

Boston Health Care for the Homeless Program•Boston, MA

2d•$22 - $36•Onsite

About The Position

Boston Health Care for the Homeless Program is looking for a Unit Secretary to provide phone coverage and support services which are essential to the overall functioning of our respite programs. This position is crucial to assuring the continuity of patient care, providing an essential link for communication involving all departments including transportation. BHCHP's mission is to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Requirements

High School Diploma or equivalent
Minimum one year experience in a clinical setting
Medical terminology
Strong computer skills
Strong organizational, communication and interpersonal skills
Proficient reading and writing skills
Excellent customer service skills

Nice To Haves

Secretarial training a plus
Bilingual a plus

Responsibilities

Phone coverage and triage of calls
Act as link between sites
Scheduling and recording appointments
Facilitate transportation
Transcribe information
Enter information into McInnis House database
Collect, collate and enter data
Interface with patients and administrative staff and act as a member of the team of caregivers