Unit Secretary - 9S Med Tele - Part Time (Days)

Ochsner Health•Lafayette, LA

2d•Onsite

About The Position

This job assists with admit, discharge and transfer functions of the assigned unit. It involves performing various support functions for the department, including processing reservations, managing phone calls, and promptly addressing requests from patients, families, and staff. The individual must be able to perform each essential duty satisfactorily, and reasonable accommodations may be made for qualified individuals with disabilities. This description summarizes the primary duties and responsibilities and is subject to change at the company's discretion.

Requirements

High School diploma or equivalent
Certification in Basic Life Support (BLS) from the American Heart Association within 90 days of hire at Community Hospitals, unless designated on Regulatory Grid
Computer skills and dexterity required for data entry and retrieval of information
Effective verbal and written communication skills and the ability to present information clearly and professionally
Proficient with Windows-style applications, various software packages specific to role and keyboard
Strong interpersonal skills
Thorough understanding of current medical terminology
Self-directed with the ability to work independently and exercise sound judgment in difficult situations
Strong organizational, planning and time management skills

Nice To Haves

Experience in the healthcare industry

Responsibilities

Assists with admit, discharge and transfer functions of assigned unit
Performs various functions to support the department, including processing reservations, managing the phones and following up on patient, family, and staff requests in a timely fashion
Provides clerical support for the department
Responds to requests from patients, family, and staff and refers to appropriate personnel as needed
Serves as Patient Experience Ambassador for the unit
Assesses EPIC chart reports to ensure proper unit charges
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
Other related duties as required
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards
Maintains and complies with the company's Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns