Unit Secretary NICU

Corewell Health • Grand Rapids, MI

1d • Onsite

About The Position

The Unit Secretary is the “go to” on each unit for clerical support. Responsibilities include taking phone calls, helping with wayfinding directions to all visitors or outside team members to the unit (lab, radiology, patient transport, nutrition services, environmental services), calling support when directed by clinical staff, assisting with discharge, admit, and transfer documentation, ordering supplies, ensuring rooms are appropriately stocked, answering call lights for any non-direct patient care needs, etc. May be required to interface with patients in a clinical setting. Performs assistive patient care activities under supervision and as delegated by a Registered Nurse (RN) including transporting patients, passing waters, etc. per unit standards. Transport equipment to patient care areas as needed. Performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards. The Unit Secretary role is a very fast-paced role requiring strong communication skills, the ability to prioritize and multitask. You will often be tasked with multiple requests by various teammates and clear communication and prioritization of your responsibilities will be necessary.

Requirements

• High School Diploma or equivalent

Nice To Haves

• 2 years of relevant experience in secretary or receptionist role

Responsibilities

• Taking phone calls
• Helping with wayfinding directions to all visitors or outside team members to the unit (lab, radiology, patient transport, nutrition services, environmental services)
• Calling support when directed by clinical staff
• Assisting with discharge, admit, and transfer documentation
• Ordering supplies
• Ensuring rooms are appropriately stocked
• Answering call lights for any non-direct patient care needs
• Interfacing with patients in a clinical setting
• Performing assistive patient care activities under supervision and as delegated by a Registered Nurse (RN) including transporting patients, passing waters, etc. per unit standards
• Transporting equipment to patient care areas as needed
• Performing receptionist/secretarial duties
• Maintaining confidential records, supplies and equipment per hospital and unit specific standards

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED