Unit Secretary - Med/Surg Overflow PT Days
About The Position
The Unit Secretary works cooperatively with all members of the health care team in performing clerical and receptionist duties and assists clinical personnel with nonclinical duties. They act as a resource for patients and family/visitors, addressing administrative needs in a respectful and caring manner. This role adheres to infection prevention, policies, and procedures to ensure safe and optimal care. The Unit Secretary assists in providing patient comfort and safety, communicates effectively with patients, families, and medical staff, and complies with Joint Commission’s national patient safety goals and organizational quality dashboard/benchmarking goals. They identify common variables affecting patient care and follow the reporting process, maintaining cooperative working relationships with hospital team members. The position participates in activities aligned with the Magnet Model and organizational activities, reporting matters requiring Nursing intervention immediately. They support patient care within their scope of practice as directed by other healthcare team members and utilize resources economically.
Requirements
- Works cooperatively with all members of the health care team
- Performs clerical and receptionist duties
- Assists clinical personnel with nonclinical duties
- Adheres to infection prevention
- Adheres to policies and procedures
- Communicates effectively
- Complies with Joint Commission’s national patient safety goals
- Complies with organizational quality dashboard/benchmarking goals
- Maintains cooperative working relationships
- Reports matters requiring Nursing intervention immediately
- Supports patient care within scope of practice
- Utilizes resources in an economical manner
- Acknowledges patients and family members
- Answers patients call lights via intercom system
- Alerts appropriate personnel to patient’s needs
- Requests hospital services for patients
- Attends to call lights
- Ensures appropriate notification and follow through to personnel with pagers or voice mail
- Participates in organizing, filing and or scanning all information in the patient’s medical chart.
- Ensures the ordering of supplies required to maintain appropriate stock levels in the department
Responsibilities
- Acts as a resource for patients and family/visitors
- Addresses administrative needs in a respectful and caring manner
- Adheres to infection prevention
- Adheres to policies and procedures, to ensure safe and optimal care
- Assists in providing patient comfort and safety
- Communicates effectively with the patient, family, and medical staff during the continuum of care
- Complies with Joint Commission’s national patient safety goals
- Complies with organizational quality dashboard/benchmarking goals
- Identifies common variables affecting patient care and follows reporting process
- Maintains cooperative working relationships with members of the hospital team
- Participates in activities in alignment with the Magnet Model
- Participates in organizational activities
- Reports matters requiring Nursing intervention immediately
- Supports patient care within scope of a practice as directed by other members of the healthcare team
- Utilizes resources in an economical manner
- Acknowledges patients and family members as they come to front station.
- Answers patients call lights via intercom system and alerts appropriate personnel to patient’s needs.
- Reports matters requiring nursing intervention immediately
- Requests hospital services for patients by placing calls to appropriate areas
- Attends to call lights and ensures appropriate notification and follow through to personnel with pagers or voice mail
- Participates in organizing, filing and or scanning all information in the patient’s medical chart.
- Ensures the ordering of supplies required to maintain appropriate stock levels in the department
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
