Birth Center Unit Secretary PT Nights

Trinity Health•Dubuque, IA

7d•Onsite

About The Position

The Unit Secretary performs clerical and receptionist duties under the direction and supervision of the Clinical Director. This role involves transcribing physician orders, performing order entry on the computer, scheduling diagnostic tests and therapies for patients, assembling admission and discharge charts, and maintaining patient medical records. The Unit Secretary also completes documentation for billing, answers telephone calls, provides routine approved information, and relays calls and messages to appropriate staff. This position requires demonstrating professional behavior consistent with the Mission of MercyOne, the Vision of Patient Care Services, evidence-based standards of care, and established policies and procedures.

Requirements

High school diploma or GED required
Effectively utilize written and oral communication
Write legibly
Be assertive when necessary and as appropriate
Able to function with frequent interruptions
Possess organizational skills
Display effective communication with a polite, compassionate, caring attitude
Demonstrate responsiveness to needs of patients and families consistent with the Caring Model Principles
Demonstrate specific customer focused behaviors and promote customer satisfaction consistent with the MercyOne Customer Service Standards

Nice To Haves

A degree from higher level education degree that requires a high school diploma or GED as a pre-requisite is also permitted
Previous clerical and computer experience is desired
Knowledge of medical terminology preferred

Responsibilities

Transcribe physician orders
Perform order entry on the computer
Schedule diagnostic tests and therapies for patients
Assemble admission and discharge charts
Maintain patient medical records
Complete documentation for billing
Answer telephone calls
Provide routine approved information via telephone and in person
Relay calls and messages to appropriate staff
Function as a receptionist for the nursing unit by screening and routing incoming calls and visitors
Communicate routine information to patients and visitors
Maintain the cleanliness of the unit
Order and stock appropriate inventory of departmental supplies
Set up rooms for new patients
Compile reports and records
Promote and establish effective relationships within the department, with other departments, physicians, and with hospital guests and clients
Take an active role in enhancing abilities to carry out job functions through professional/job related growth and development
Provide physical, emotional, and spiritual support to the patient/family with respect to age specific and culturally sensitive needs as described in the department’s scope of service
Meet core nursing competency requirements and unit-specific competencies upon hire and annually, as appropriate to job role