Unit Secretary - Emergency Trauma Center (PRN - Evening) - Jefferson Abington

Jefferson Health Plans•Abington, MA

1d•Onsite

About The Position

Performs a variety of clerical duties, including data entry into the Hospital Information System to support the operations of the Emergency Trauma Center. Assists in overall unit flow by supporting patients and medical staff by answering incoming calls, organizing information, and handling duties related to patient admission, transfer, and discharge. Collaborates with unit-based clinical staff and other departments to coordinate off-unit testing and appointments. Works with unit leadership and supply chain to support the inventory needs of the unit. The unit secretary is professional and welcoming to all patients, families, visitors, and staff.

Requirements

Related secretarial & computer experience
Knowledge of medical terminology
Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Uses the language of partnership with patients and families, engaging them in their health and health care.
Appropriately and respectfully delegates to other team members.
Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care setting.
Lift and carry 40-50 lbs.
Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight.
Frequent to continuous standing/walking.
Patient transporters can walk 8-10 miles per shift.
Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Nice To Haves

Knowledge of Medical terminology is highly recommended.
Diploma or equivalent
Data entry experience preferred.

Responsibilities

Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
Creates an environment of belonging and inclusion, demonstrating skills in problem solving and conflict resolution.
Recognizes patients, their family/designated care partner(s) and interacts with compassion and care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values.
Minimizes risk of harm to patients and others by following established protocols and individual performance.
Communicates with and supports the interprofessional team, patient, family and designated care partners.
Maintain regular communication with Charge Nurse to meet the needs of the unit.
Monitor electronic patient bed system for admission/discharge bed-flow, assign admissions, complete staffing assignment if needed, and request patient transport as needed.
Collaborate with charge nurse with these duties to ensure patient appropriation for unit.
Coordinate patient appointments/testing within the acute care setting including coordination of transport.
May coordinate patient discharge appointments.
Performs clerical functions to support department, including maintaining medical record to ensure complete and organized patient information.
Organizes work environment for effective and efficient department operations.
Processes medical orders to facilitate implementation of medical regime for patient care.
Performs other related duties and complies with hospital policies and procedures.
Uses information technology to communicate, manage knowledge, mitigate error, and support ethical decision-making.
Active responder during unit emergency codes - Immediately call code to emergency response dispatcher, assist team in quickly gathering equipment, i.e. EKG, glucometer, crash cart, suction..., flushes, Etc.
Troubleshoot equipment failures to attempt to reset before fielding to appropriate on-call repair team. (Patient TV, call bell wall unit, computers, printers, etc.).
Participate in Unit Committee meetings - this is in addition to staff meetings.
Monitor Tube station for incoming and outgoing items (medications, cardiac monitor strips, etc.) and dispense accordingly.

Benefits

Medical (including prescription)
Supplemental insurance
Dental
Vision
Life and AD&D insurance
Short- and long-term disability
Flexible spending accounts
Retirement plans
Tuition assistance
Voluntary benefits
Tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.