Unit Secretary - Pedi Inpt Psych; every other weekend, 8 hrs/week

Mass General Brigham•Salem, MA

1d•Onsite

About The Position

Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures. Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit. Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.

Requirements

High School Diploma or Equivalent required
experience in a clerical support or customer service role 0-1 year preferred
Computer skills Microsoft Office.
Strong follow up and resolution.
Ability to prioritize and manage multiple tasks.
Strong patient/customer service skills.
Ability to learn new software systems and technology skills.
Adjusting actions in relation to others' actions.

Responsibilities

Performs clerical support functions for the patient care unit.
Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues.
Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.
Provides administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
Manages and distributes information within an office and clinical reception.
Answers phones, greets visitors and patients and maintains patient records.