Unit Secretary - Mother Baby FT Nights

Torrance Memorial Medical Center•Torrance, CA

2d•Onsite

About The Position

The Unit Secretary works cooperatively with all members of the health care team in performing clerical and receptionist duties and assists clinical personnel with nonclinical duties. The Unit Secretary acts as a resource for patients and family/visitors, addresses administrative needs in a respectful and caring manner, adheres to infection prevention and policies and procedures to ensure safe and optimal care. They assist in providing patient comfort and safety, communicate effectively with the patient, family, and medical staff during the continuum of care, and comply with Joint Commission’s national patient safety goals and organizational quality dashboard/benchmarking goals. The Unit Secretary identifies common variables affecting patient care and follows reporting process, maintains cooperative working relationships with members of the hospital team, participates in activities in alignment with the Magnet Model and organizational activities, and reports matters requiring Nursing intervention immediately. They support patient care within scope of a practice as directed by other members of the healthcare team and utilizes resources in an economical manner. Department Specific Competencies include overseeing and coordinating NST, Induction, and surgery case scheduling on a daily basis to proactively optimize OR room time, productivity and resource utilization.

Requirements

High School Diploma/GED or Higher Education
2 years of scheduling experience
BCLS or ACLS Certification from the American Heart Association
Current CNA License

Responsibilities

Works cooperatively with all members of the health care team in performing clerical and receptionist duties.
Assists clinical personnel with nonclinical duties.
Acts as a resource for patients and family/visitors.
Addresses administrative needs in a respectful and caring manner.
Adheres to infection prevention.
Adheres to policies and procedures, to ensure safe and optimal care.
Assists in providing patient comfort and safety.
Communicates effectively with the patient, family, and medical staff during the continuum of care.
Complies with Joint Commission’s national patient safety goals.
Complies with organizational quality dashboard/benchmarking goals.
Identifies common variables affecting patient care and follows reporting process.
Maintains cooperative working relationships with members of the hospital team.
Participates in activities in alignment with the Magnet Model.
Participates in organizational activities.
Reports matters requiring Nursing intervention immediately.
Supports patient care within scope of a practice as directed by other members of the healthcare team.
Utilizes resources in an economical manner.
Oversees and coordinates NST, Induction, and surgery case scheduling on a daily basis to proactively optimize OR room time, productivity and resource utilization.