Unit Secretary - Acute Care - Stroke Unit - FT Nights Weekends

Wellstar Health System•Douglasville, GA

About The Position

The Unit Secretary works under the direction of the Nurse Manager and Assistant Nurse Manager to support safe, age-appropriate, and culturally aware patient care. The role performs clerical and receptionist functions, including computer order entry, retrieving data, maintaining unit supplies, transporting supplies, equipment, and patient medications, preparing and maintaining patient charts, providing customer service, and serving as the nursing unit’s central communication source. This is a full-time night-shift position on the Stroke Unit, with weekends indicated in the job title.

Requirements

High school diploma or GED.
Ability to read, write, and speak English.
Strong customer service and interpersonal skills.
Ability to collaborate with other healthcare providers in delivering patient care.
Ability to multitask and function in stressful and emergency situations.
Strong attention to detail.
Computer skills, including the ability to enter information into an electronic medical record.
Personal time-management skills.
Basic medical terminology.
Less than one year of clinical experience in an acute-care setting is listed as preferred.

Nice To Haves

Less than one year of clinical experience in an acute-care setting.

Responsibilities

Provide customer service and partner with the healthcare team, patients, and families while protecting patient rights, dignity, and confidentiality.
Maintain paper medical records and scan documents into the electronic medical record as needed.
Answer telephone calls and patient call lights, and communicate patient needs to the healthcare team.
Facilitate patient admissions, transfers, discharges, and direct admissions; track bed activity and patient location; notify housekeeping of discharges; and request patient escorts when appropriate.
Support unit flow during code situations, including answering call lights, and monitor data entry for key patient safety information.
Participate in interdisciplinary rounds as a scribe and facilitate outcome activities as needed.
Perform charge reconciliation, staffing reconciliation in Smart Square, audits, and other assigned duties.
Submit supply requisitions, accept and stock deliveries, place durable medical equipment orders, and transport unit supplies, patient care supplies, medications, and equipment as assigned.
Participate in unit performance-improvement initiatives and support professional nursing practice through shared governance, evidence-based practice, and ethical accountability.
Place physician and ancillary consults; notify nurses when physicians arrive on the unit; and communicate with patients and diagnostic areas about anticipated test or procedure times, updating white boards as needed.
Maintain computer and related IT equipment, report device problems, serve as the unit super user for electronic documentation, support documentation tools during downtime, and facilitate data recovery during downtime.
Communicate patient-care concerns, problems, and emergencies to the RN using effective and respectful written and oral communication.
Promote a safe unit environment through hand hygiene, keeping rooms and unit areas clean and uncluttered, following PPE and infection-control policies, and reinforcing universal precautions.
Operate Xenex machines after patient discharge and perform environment-of-care rounds.
Comply with Wellstar Health System policies, standards of work, and code of conduct.