Unit Secretary - Heart Failure Unit (Per Diem) - Abington

Jefferson Health Plans • Abington Widener Building, PA

4d • Onsite

About The Position

Performs a variety of clerical duties, including data entry into the Hospital Information System to support the operations of the Heart Failure Unit. Assists in overall unit flow by supporting patients and medical staff by answering incoming calls, organizing information, and handling duties related to patient admission, transfer, and discharge. Coordinates off-unit testing and appointments with clinical staff and other departments. Supports the inventory needs of the unit by working with unit leadership and supply chain. Maintains a professional and welcoming demeanor to all patients, families, visitors, and staff.

Requirements

• Related secretarial & computer experience
• Knowledge of medical terminology
• Cultural Awareness: Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
• Effective Communication: Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care. Appropriately and respectfully delegates to other team members.
• Patient-and Family-Centered Practice: Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care setting.
• Knowledge of Medical terminology is highly recommended.

Nice To Haves

• High School diploma or equivalent
• Data entry experience preferred.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson, creating an environment of belonging and inclusion, demonstrating skills in problem solving and conflict resolution.
• Recognizes patients, their family/designated care partner(s) and interacts with compassion and care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values. Minimizes risk of harm to patients and others by following established protocols and individual performance.
• Communicates with and supports the interprofessional team, patient, family and designated care partners. Maintains regular communication with Charge Nurse to meet the needs of the unit.
• Monitors electronic patient bed system for admission/discharge bed-flow, assigns admissions, completes staffing assignment if needed, and requests patient transport as needed. Collaborates with charge nurse with these duties to ensure patient appropriation for unit.
• Coordinates patient appointments/testing within the acute care setting including coordination of transport. May coordinate patient discharge appointments.
• Performs clerical functions to support the department, including maintaining the medical record to ensure complete and organized patient information. Organizes work environment for effective and efficient department operations.
• Processes medical orders to facilitate implementation of medical regime for patient care. Performs other related duties and complies with hospital policies and procedures. Uses information technology to communicate, manage knowledge, mitigate error, and support ethical decision-making.
• Active responder during unit emergency codes - Immediately calls code to emergency response dispatcher, assists team in quickly gathering equipment, i.e. EKG, glucometer, crash cart, suction..., flushes, Etc.
• Troubleshoots equipment failures to attempt to reset before fielding to appropriate on-call repair team. (Patient TV, call bell wall unit, computers, printers, etc.).
• Participates in Unit Committee meetings in addition to staff meetings.
• Monitors Tube station for incoming and outgoing items (medications, cardiac monitor strips, etc.) and dispenses accordingly.

Benefits

• Medical (including prescription) insurance
• Supplemental insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Short- and long-term disability
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits (group rates on insurance and discounts)
• Tuition discounts at Thomas Jefferson University (after one year of full time service or two years of part time service)

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED