201145 - WMCH-Unit Secretary

WVU Medicine•Weirton, WV

22d•Onsite

About The Position

Performs clerical and receptionist duties for the various assigned nursing unit. Complies with hospital policies and procedures, JCAHO standards, and current government regulations.

Requirements

High school diploma or equivalent.
One (1) year of administrative or clerical experience.
Basic computer knowledge and ability to operate standard office equipment.
Knowledge of medical terminology.
Proficient in Microsoft Office.
Excellent written and verbal communication skills.

Nice To Haves

Graduate of a Medical Assistant program or secretarial school.
CPR certification.

Responsibilities

Performs clerical duties related to patient care, including entering pending final discharge into SMS (INVISION) system, identifying patient records accurately with patient label, reducing bulky charts as necessary, maintaining storage of partial medical record until patient is discharged, assembling packets for diagnostic studies, admissions and surgical procedures, retrieving old medical records when directed, maintaining housekeeping list of discharges and transfers, preparing alert band for patient allergies, preparing all medical records on discharge, organizing and filling medical record as needed, faxing discharge instructions to the patient’s primary care physician after discharge, preparing IDT document, and notifying monitor tech when a patient leaves the unit for a test/ procedure.
Assists the physician by providing appropriate medical record, notifying nurses of physician’s presence on department, completing necessary requisitions and forms, forwarding requisition forms to appropriate departments, scheduling diagnostic studies as ordered, scheduling surgery as ordered, signing orders with full name and time when completed, providing charge nurse with orders to approve and sign, accepting written orders only from physician, notifying physician’s offices regarding consults, and providing assistance and providing resources regarding EMS (electronic medical record).
Prepares the medical record by transcribing physician's orders from medical record to Kardex and/or medicine sheets (Skilled unit), scheduling diagnostic studies, scheduling surgery, signing orders with full name and time when completed, providing charge nurse with orders to approve and sign, accepting written orders only from physician, completing ordered daily lab work (Skilled Unit), and notifying appropriate staff of STAT orders.
Prepares all reports, records, and permits as directed by the registered nurse, including placing lab, X-Ray and other reports on patient's medical record after the reports are checked by the registered nurse, completing specific unit forms, and preparing permits for nurse to complete.
Performs SMS (INVISION) functions: i.e. order entry, cancel, discontinues, discharge, consults, work requests, etc.
Acts as receptionist for the nursing unit including greeting visitors, making eye contact and walking them to the patient’s room, recording and relaying messages accurately to unit personnel, answering telephone and responding to the intercom, keeping telephone lines open for incoming calls, answering telephone within 3 rings, stating name, location and asking how may I help you, not leaving caller on hold longer than 1 minute, checking with them if they would like to leave a message or continue to hold, placing calls as directed by nurses and physicians, answering physician's pages when required, answering general inquiries from visitors, patients, volunteers and hospital personnel, answering call lights and notifying appropriate staff, checking incoming mail and distributing, and updating white boards in patient’s rooms.
Attends in-services and other educational programs as required.
Attends and participates in staff meetings.
Determines areas of self-improvement; writes developmental goals on performance appraisal.
Performs clerical duties related to departmental operations including maintaining stock of clerical supplies, entering CPD and Pharmacy charges, entering maintenance work orders, maintaining departmental inventory; entering orders for needed items from storeroom, assigning beepers, completing assignments in the call system, assigning/ updating attributes as well as preparing the daily assignment sheet for the charge nurse to complete daily assignments, maintaining an organized/ clean nursing area, and cleaning refrigerator on an as need basis.
Participates actively in the quality improvement program by collecting data for quality audits as directed by the director, collecting data for quality logs as directed by the director, and collecting data for environmental rounds.