Unit Secretary - Pediatric Emergency

UHS•Washington, DC

5d•Onsite

About The Position

Cedar Hill Regional Medical Center GW Health is the first new full-service hospital in Washington, DC in more than 20 years, integrating clinical care with existing community providers, Federally Qualified Health Centers (FQHC’s), The George Washington University Hospital, and our Urgent Care Center in Ward 8. This integrated delivery system is a robust network of care for all District residents, but more importantly, it ensures that residents of Wards 7 and 8 have access to high quality care in their community. This full-service hospital includes 136 beds (with the ability to expand to 184 beds), a verified trauma center, adult and pediatric emergency departments, maternal health and newborn delivery, an ambulatory pavilion for clinic visits and other outpatient services, a 500-car garage, and a helipad for emergency transport. We are seeking an experienced Unit Secretary - Pediatric Emergency (Full Time - Nights) Our ideal candidate provides essential administrative and clerical support to ensure efficient daily operations within a fast-paced, child-focused emergency care environment. This role serves as a central communication hub, supporting clinical staff, patients, and families while maintaining accurate documentation and facilitating workflow coordination.

Requirements

High school diploma or equivalent required; Associate degree preferred
Previous experience in a healthcare setting, preferably in emergency or pediatric environments

Responsibilities

Serve as the primary point of contact for the Pediatric Emergency Department, managing incoming calls, patient inquiries, and interdepartmental communication
Accurately enter and update patient information in the electronic medical record (EMR) system
Coordinate patient flow by tracking admissions, discharges, and transfers
Assist nursing and provider staff with order entry, documentation, and retrieval of patient records
Maintain unit organization, including stocking supplies and ensuring equipment availability
Schedule tests, procedures, and consults as directed by clinical staff
Monitor and manage communication systems (phones, call lights, paging systems)
Greet and assist patients and families with professionalism, compassion, and cultural sensitivity
Ensure confidentiality of patient information in compliance with HIPAA regulations
Support emergency response protocols and assist during high-volume or critical situations