Unit Secretary/Patient Care Technician, Medical/Surgical, Full Time, Days

Prisma Health • Maryville, TN

2d • Onsite

About The Position

This multi-functional role requires incumbents to be cross-trained to perform Unit Secretary duties as well as at least one other clinical support job, such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of the Registered Nurse, the individual will provide excellent customer service while performing clerical and administrative duties, monitoring, ordering, and stocking supplies, and maintaining a safe work environment. Additional functions, performed under the direct supervision of a Registered Nurse, may include data collection related to patient status, performing basic nursing procedures, monitoring and documenting patient responses, performing or assisting with treatments and procedures, and assisting with the maintenance of patient care equipment. While the percentage of time spent in clinical support may vary, at least 20% of the time will be dedicated to a clinical support role.

Requirements

• Completion of a nursing assistant, patient care tech or nursing fundamentals course.
• No experience required.
• In lieu of required education, may accept one (1) year of experience.

Responsibilities

• Performs effective customer service skills, responding to patients, family, and staff with kindness, courtesy, professionalism, and efficiency; walking visitors to their destination; answering phones/intercoms in a friendly manner.
• Participates in patient care rounding in collaboration with unit staff, including daily introductions to patients/families using AIDET.
• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with the nurse manager.
• Performs daily monitoring of supplies, ordering office and special supplies, monitoring PAR levels, and maintaining/organizing unit supply rooms.
• Performs general reception and clerical duties at the nurse’s station, including responding to patient calls.
• Provides administrative and clerical support, including data entry, taking meeting minutes, maintaining bulletin boards, and organizing downtime forms.
• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards, including cleaning equipment.
• Performs duties of a PCT/NST/Certified Nursing Assistant as required.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree