Unit Secretary/Nursing Attendant - Acute Rehab

WellSpan Health•Chambersburg, PA
•Onsite

About The Position

The Unit Secretary/Nursing Attendant works on a 17-bed Acute Rehabilitation Unit that uses nursing and physical medicine therapies in a trans-disciplinary team approach to family-centered care. The role supports an interdisciplinary approach to performance improvement, education, policy and procedure, and care delivery. Resources and support are available for advanced training and certification in Rehabilitation Nursing. As a Unit Secretary, the employee performs clerical duties on the patient care unit and serves as the focal communication source at the nursing station. As a Nursing Attendant, the employee contributes to the patient care team by performing selected patient care treatments and tasks delegated by a licensed nurse. The employee is accountable for assigned duties for which they have been trained, including recognizing physical, cognitive, and psychosocial changes relevant to the ages and populations served. This is a full-time position working 72 hours biweekly on a 12-hour day shift from 6 a.m. to 6 p.m., with every third weekend required. The position is eligible for shift and weekend differentials.

Requirements

  • High school graduate or equivalent.
  • Experience applying customer service behaviors and communication skills.
  • Proficiency using computers, fax machines, and related equipment.
  • Basic Life Support (BLS) certification/licensure.
  • Ability to perform assigned clerical and patient-care duties for which trained and to follow directions accurately.
  • Ability to use proper body mechanics to safely position, transfer, and transport patients.

Nice To Haves

  • Graduate of a nursing educational program.
  • Prior clerical experience in a healthcare setting.
  • Advanced training or certification in Rehabilitation Nursing, with resources and support available.

Responsibilities

  • Remain calm, reassuring, and proficient during emergencies; assist as directed by the shift charge nurse and report patient problems promptly to a direct care provider.
  • Adapt to changing workloads, prioritize work, and respond efficiently to patient-care priorities.
  • Receive, place, and transfer telephone calls using appropriate etiquette and positive customer service.
  • Assist with orientation of new staff by sharing knowledge and skills and providing encouragement; nursing attendants may serve as a preceptor or buddy.
  • Maintain appropriate quantities of forms, materials, and supplies.
  • Accurately record or enter required information, including patient charges and appointments.
  • Initiate, assemble, and maintain patient charts for the assigned unit.
  • Under RN supervision, accurately transcribe physician orders using Epic and maintain chart checks to identify missed orders where applicable.
  • Seek guidance and direction as needed and advise appropriate personnel of situations requiring attention or follow-up.
  • Support physicians in retrieving clinical information from the electronic medical record.
  • Maintain patient assignment boards and patient therapy boards or trackers.
  • Complete required forms following a patient's death, including contacting CORE and notifying the funeral home and coroner when necessary.
  • Attend at least 50% of staff or committee meetings and in-services for the area, as applicable to the role.
  • Maintain and activate downtime forms during planned and unplanned Epic downtime.
  • Float to other Patient Services areas to cover assigned duties as needed.
  • Transport medications within the hospital as requested and in accordance with hospital policy.
  • Communicate pertinent information to the primary nurse and promptly report changes in patient condition.
  • Help maintain a neat, clean, and safe environment for patients and nursing staff.
  • Perform assigned duties independently, accurately, efficiently, and promptly, following instructions cooperatively and recognizing their relationship to patient care across age and population groups.
  • Use proper body mechanics and safely position, transfer, and transport patients.
  • Help maintain patient-care equipment and report malfunctioning equipment to appropriate personnel.
  • Anticipate unit needs and promptly respond to patient call lights, pages, and safety checks.
  • Assist with postmortem care and occasionally transport the body to the morgue.
  • Perform external cardiac compressions during Code Blue activities if required.

Benefits

  • Eligible for shift differential.
  • Eligible for weekend differential.
  • Resources and support for advanced training and certification in Rehabilitation Nursing.
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