Unit Secretary/Nursing Attendant - Behavioral Health Inpatient - Day/Evening

WellSpan Health • Chambersburg, PA

4d • Onsite

About The Position

Work in a 26-bed adult inpatient psychiatric unit, featuring a 16-bed less acute unit and a 10-bed acute care unit. Provide 24/7 inpatient psychiatric care including diagnostic assessments, stabilization, and personalized treatment plans. Join a multidisciplinary team of Psychiatry, Nursing, Licensed and Unlicensed Professional Counselors, Occupational Therapy, RN Care Management, and Social Work. Thrive in a supportive and engaging team culture that fosters personal and professional growth. Access nursing leadership pathways, preceptorships, and a graduate nurse residency program to advance your career. Benefit from educational support for nursing certifications and mentorship from a dedicated Nursing Educator, Clinical Managers, and a Licensed Professional Counselor leader. Full-time schedule of 72 hours biweekly with 12-hour day and evening shifts. Enjoy flexible self-scheduling—choose every third weekend or every other weekend patterns. Receive shift and weekend differentials for added compensation. Learn more about our safe staffing practices and low nursing turnover during your interview.

Requirements

• High school graduate or the equivalent.
• Experience applying customer service behaviors and communication skills required.
• Proficiency in the use of computers, fax machine, and related equipment required.
• Basic Life Support (BLS)

Nice To Haves

• Graduate of a nursing educational program preferred.
• Prior clerical experience in health care setting preferred.

Responsibilities

• Remains calm, reassuring, and proficient during emergency situations.
• Readily adapts to changes in workload. Prioritizes work.
• Receives, places and transfers telephone calls using appropriate telephone etiquette while promoting positive customer service.
• Assists in orientation of all new staff to unit, demonstrated by being friendly and encouraging, sharing knowledge and skills, and being willing to participate in orientation.
• Maintains appropriate quantity of forms, materials, and supplies.
• Accurately records/enters information as required (I.e., patient charges, appointments, etc.).
• Initiates, assembles and maintains charts for all patients on the assigned unit.
• Under the supervision of the RN, completely and accurately transcribes physician orders utilizing Epic.
• Seeks guidance and direction as needed for performance of duties.
• Advises appropriate personnel of situations requiring attention or follow-up.
• Maintains chart check to ensure no missed orders (N/A where indicated).
• Assists during emergency situations as directed by shift charge nurse. Reports any patient problems to a direct care provider immediately.
• Supports, reinforces, coaches, and assists, as necessary, the physicians in the retrieval of clinical information from the EMR.
• Maintains patient assignments boards, patient therapy board or tracker.
• Completes appropriate forms upon patient's death to include calling CORE, notifying funeral home and coroner, when necessary.
• Demonstrates involvement in unit by attending 50% of staff/committee meetings and in-services for area.
• Responsible for maintenance and activation of downtime forms during planned and unplanned Epic downtime periods.
• Expected to float to other Patient Services areas to cover assigned duties as needed.
• Transports medications within the hospital as requested and needed according to Hospital policy.
• Demonstrates ability to communicate pertinent information to the primary nurse.
• Seeks guidance and direction, as necessary, for performance of duties and completion of assignment.
• Assists and maintains a neat, clean, and safe environment for patients and other nursing staff.
• Attends 50% of in-services and staff meetings for area.
• Familiar with duties and performs them independently, accurately, efficiently, promptly, recognizing their importance and relationship to patient care for all age/population groups.
• Receives instructions and follows directions accurately and in a cooperative manner.
• Observes changes in patient condition & promptly reports to primary nurse.
• Utilizes proper body mechanics to prevent injury to self and others. Safely positions, transfers, and transports patients.
• Assists in maintaining equipment assigned to patient care and reports malfunctioning of equipment to appropriate personnel.
• Assists in orientation of new personnel to the unit by being friendly and encouraging and serving as a preceptor or "buddy".
• Recognizes and responds to priorities in the patient care process. Readily adapts to changes in workload and responds efficiently.
• Responds appropriately to emergency situations.
• Anticipates unit's needs, and promptly answers/responds to patient call lights, pages, and safety checks.
• Assists in postmortem care and transports the body to Morgue on occasion.
• Performs external cardiac compressions to patients during Code Blue activities if required.
• Transports medications within the hospital as requested and needed according to Hospital policy.

Benefits

• Shift and weekend differentials for added compensation.
• Nursing leadership pathways
• Preceptorships
• Graduate nurse residency program
• Educational support for nursing certifications
• Mentorship from a dedicated Nursing Educator, Clinical Managers, and a Licensed Professional Counselor leader

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED