Unit Secretary / Nursing Assistant, Outpatient Infusion Center
About The Position
Performs patient scheduling, routine patient care, support services, and clerical and administrative duties in accordance with established standards of care, policies, procedures, and applicable regulations. Requires experience scheduling patients in a busy healthcare setting, with the ability to prioritize and coordinate multiple scheduling requests accurately and efficiently while providing excellent customer service to patients, families, and healthcare providers. Utilizes recent nursing assistant experience to support patient care needs and effectively communicate with the care team. Executes a variety of tasks, prioritizes information and requests in a timely manner, and maintains patient privacy and safety in compliance with local, state, and federal regulations. May also perform specialized departmental tasks and/or assist with orienting other staff.
Requirements
- HS Diploma: High School Diploma or General Education Diploma (GED)
- BLS-Basic Life Support Healthcare Provide
- Minimum 1 year of recent relevant experience
- Demonstrated knowledge of basic nursing skills, various medical procedures, views, and equipment.
- Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
- Basic understanding of human anatomy, physiology, pathology, and medical terminology.
- Written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other personnel.
- Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
- Advanced knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), electronic health records (EHR), EPIC, and related information systems.
- Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
- Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
- Ensure the privacy of each patient’s protected health information (PHI).
- Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.
- Education, technical competence and patient interaction skills
- Exercises sound judgment and developed clinical and administrative skills.
Responsibilities
- Performs patient scheduling
- Performs routine patient care
- Performs support services
- Performs clerical and administrative duties
- Prioritize and coordinate multiple scheduling requests accurately and efficiently
- Provide excellent customer service to patients, families, and healthcare providers
- Support patient care needs
- Effectively communicate with the care team
- Execute a variety of tasks
- Prioritize information and requests in a timely manner
- Maintain patient privacy and safety in compliance with local, state, and federal regulations
- Perform specialized departmental tasks
- Assist with orienting other staff
Benefits
- Comprehensive benefits package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
