Unit Secretary/Monitor Tech - Transplant and Intermediate Care PT, Day

Prisma Health•Greenville, SC

2d•Onsite

About The Position

This position performs clerical duties including maintaining patient records, scheduling patients for tests/procedures, transcribing physician orders, ordering supplies, and acting as a liaison between physicians, nursing, hospital staff, families, guests, and patients. The role also involves recognizing and reporting arrhythmia and computer data to the Registered Nurse. The Unit Secretary performs general reception duties at the nurse’s station, responds to patient calls, and assists patients, family, visitors, and staff. Administrative and clerical support includes data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms. This role also manages ordering, stocking, and inventory of equipment and supplies, coordinates the maintenance of a safe and clean environment, and monitors designated patient safety systems for alerts, immediately notifying the appropriate RN. The Monitor Tech observes cardiac monitors, reports changes in cardiac rhythm, receives shift reports, documents strips, and manages the distribution of transmitter boxes. This role reports problems with transmission or telemetry system failures and completes telemetry summary reports. Additionally, the Monitor Tech triages phone calls, maintains supplies, and keeps monitoring areas and equipment clean and organized.

Requirements

High school diploma or equivalent preferred.
No previous experience required.
Previous experience in a healthcare setting preferred.
After hire, requires attendance of formal arrhythmia training class and successful completion of the Prisma Health Arrhythmia exam with a minimum passing score within 2 attempts.
Successful completion of the arrhythmia exam must be completed within 30 days of hire.
Arrhythmia competencies must be maintained on an annual basis if selected into a monitor tech role.

Responsibilities

Performs general reception and other duties at the nurse’s station.
Responds to patient calls via intercom or in person.
Assists patients, family, visitors and staff in a kind, professional and efficient manner.
Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager which includes daily monitoring of supplies, ordering office or special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
Monitors designated patient safety systems for alerts and immediately notifies the appropriate RN.
Maintains patient records; ensures that charts are current, complete and thinned as needed according to policies and procedures.
Observes cardiac monitors and reports any changes in cardiac rhythm per policy.
Receives report from the previous shift and documents strips per policy.
Responsible for the management and distribution of transmitter boxes.
Ensures transmitter boxes are returned to the surveillance center in a timely manner after discontinuation of telemetry monitoring.
Reports problems regarding poor transmission, etc. to the appropriate unit and personnel.
Reports telemetry system failures to designated personnel and departments.
Completes telemetry summary report per policy guidelines.
Triages incoming phone calls, provides appropriate information in a calm and concise manner and logs phone calls.
Maintains adequate supplies and keeps the monitoring areas and equipment clean and organized.
Performs other duties as assigned.