Unit Secretary, Med Surg

Cape Cod Healthcare•Hyannis, MA

About The Position

This role is responsible for managing administrative tasks on a medical-surgical nursing unit, ensuring efficient patient record keeping, communication, and supply management. The Unit Secretary plays a crucial role in supporting the nursing staff and maintaining a high standard of patient care and confidentiality.

Requirements

Ability to read, write, and communicate in English.
Demonstrated knowledge of healthcare informatics systems.
Successful completion of a medical terminology course or successfully pass a medical terminology challenge exam.

Nice To Haves

Medical Secretary/Medical Receptionist experience preferred.

Responsibilities

Completes necessary forms, requisitions, and communications to implement orders.
Maintains accurate and complete patient records according to department policies and procedures, including initiating and assembling charts, assisting with Health Care Proxy, organizing patient transfers, assisting with discharge from EMR, and scheduling PCP follow-up appointments.
Responds professionally and courteously in all telephone and verbal communications with internal and external customers.
Properly utilizes Nurse Locator for timely communication with nursing staff and the Patient Call system for timely responsiveness to patient call bells.
Maintains patient charts in appropriate functional order as prescribed by hospital policy.
Maintains confidentiality regarding patients, representing the hospital in the community and within the hospital.
Maintains an adequate quantity of forms, materials, and supplies on the assigned unit.
Adheres to safety, blood/body fluid policies, and procedures.
Consistently provides service excellence to all patients, family members, visitors, volunteers, and co-workers.
Performs other work-related duties and activities as assigned or requested.