Unit Secretary, Diabetes and Pediatric Ambulatory Clinics (CUPE) - Part Time Regular - Markham Stouffville Hospital

Oak Valley Health•Markham, ON

1d•Onsite

About The Position

Oak Valley Health is seeking a Unit Secretary for the Diabetes and Pediatric Ambulatory Clinics at Markham Stouffville Hospital. This part-time regular position involves working with an interprofessional team, including an Endocrinologist, Registered Nurse, Registered Dietitian, and Registered Social Worker, to provide care for pediatric patients with acute illnesses requiring consultation and follow-up, as well as those with diabetes. The Unit Secretary plays a crucial role in the efficient and effective operation of the clinics, handling both clerical and receptionist duties.

Requirements

Recent unit secretary experience in a CCS clinic or outpatient clinic environment preferred
Strong understanding of medical terminology an asset
Data entry experience preferred
Basic Meditech Booking experience
Sound knowledge of medical terminology
Working knowledge of computer technology with proficient typing skills
Experience with patient scheduling and registration modules is essential
Experience with Meditech is preferred
Strong customer service, interpersonal, and written and verbal communication skills
Ability to prioritize and manage multiple demands in a fast-paced environment
Strong critical thinking, problem-solving, and decision-making skills with a high attention to detail
Excellent organizational skills
Demonstrated good attendance and performance records with the ability to maintain these same standards
Demonstrates a commitment to a healthy and safe workplace for self and others by taking all reasonable precautions and working in compliance with organization-related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Nice To Haves

Recent unit secretary experience in a CCS clinic or outpatient clinic environment
Data entry experience
Meditech Booking experience
Experience with Meditech

Responsibilities

Scheduling clinic appointments for initial consultation and follow-up visits
Completing tasks requested by doctor and clinic staff verbally and by email
Sending registration requests by email
Data collection and BORN data entry
Greeting patients, answering and directing telephone calls to the appropriate personnel
Follow-up of telephone reminder appointments to patients as required
Ordering and maintaining office supplies
Photocopying, faxing, filing, and compiling/photocopying reports to send to various outside agencies
Performing special projects as assigned
Monitoring clinic resources, closing or opening schedules based on Physician needs