About The Position

This multi-functional role requires incumbents to be cross-trained to perform Unit Secretary duties as well as at least one other clinical support job, such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of the Registered Nurse, the individual will provide excellent customer service, manage supplies, and maintain a safe work environment. Additional duties may include data collection, performing basic nursing procedures, monitoring patient responses, assisting with treatments and procedures, and maintaining patient care equipment. The percentage of time spent in clinical support may vary, but at least 20% of the time will be in a clinical support role.

Requirements

  • Completion of a nursing assistant class.
  • No experience required.
  • CNA certification.

Nice To Haves

  • Cross-trained in Patient Care Technician or Nursing Specialty Technician roles.

Responsibilities

  • Performs effective customer service skills, responding to patients, family, and staff with kindness, courtesy, professionalism, and efficiency.
  • Manages ordering, stocking, and inventory of equipment and supplies in collaboration with the nurse manager.
  • Performs general reception and clerical duties at the nurse’s station, including responding to patient calls.
  • Provides administrative and clerical support, including data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
  • Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
  • Performs duties of a PCT/NST/Certified Nursing Assistant.
  • Performs other duties as assigned.
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