Unit Secretary - Behavioral Health Inpatient - Day/Eve/Night

WellSpan HealthChambersburg, PA
Onsite

About The Position

Work in a 26-bed adult inpatient psychiatric unit, featuring a 16-bed less acute unit and a 10-bed acute care unit. Provide 24/7 inpatient psychiatric care including diagnostic assessments, stabilization, and personalized treatment plans. Join a multidisciplinary team of Psychiatry, Nursing, Licensed and Unlicensed Professional Counselors, Occupational Therapy, RN Care Management, and Social Work. Thrive in a supportive and engaging team culture that fosters personal and professional growth. Access nursing leadership pathways, preceptorships, and a graduate nurse residency program to advance your career. Benefit from educational support for nursing certifications and mentorship from a dedicated Nursing Educator, Clinical Managers, and a Licensed Professional Counselor leader. Receive shift and weekend differentials for added compensation. Learn more about our safe staffing practices and low nursing turnover during your interview. PRN - will need to work a min of 24 hours off shift per 6-week schedule 12-hour day/evening/night Weekend and Holiday as needed Shift and Weekend Differential Eligibility

Requirements

  • High School graduate or equivalent.
  • Experience applying customer service behaviors and communication skills required.
  • Proficiency in the use of computers, fax machine and related equipment required.

Nice To Haves

  • Preferred graduate of a two year medical secretary program or the equivalent in experience.
  • Successful completion of on-the-job training program.
  • Evidence of participation in educational programs to update and maintain knowledge and skills.
  • Prior clerical experience in health care setting preferred.
  • Keyboarding proficiency preferred.

Responsibilities

  • Remains calm, reassuring, and proficient during emergency situations.
  • Readily adapts to changes in workload. Prioritizes work.
  • Receives, places and transfers telephone calls using appropriate telephone etiquette while promoting positive customer service.
  • Assists in orientation of all new staff to unit, demonstrated by being friendly and encouraging, sharing knowledge and skills, and being willing to participate in orientation.
  • Maintains appropriate quantity of forms, materials, and supplies.
  • Accurately records/enters information as required (I.e., patient charges, appointments, etc.).
  • Initiates, assembles and maintains charts for all patients on the assigned unit.
  • Under the supervision of the RN, completely and accurately transcribes physician orders utilizing Meditech.
  • Seeks guidance and direction as needed for performance of duties.
  • Advises appropriate personnel of situations requiring attention or follow-up.
  • Maintains chart check to ensure no missed orders (N/A where indicated).
  • Assists during emergency situations as directed by shift charge nurse. Reports any patient problems to a direct care provider immediately.
  • Supports, reinforces, coaches, and assists, as necessary, the physicians in the retrieval of clinical information from the EMR.
  • Maintains patient assignments boards, patient therapy board or tracker.
  • Updates PPP/Physician Privilege Notebooks on a regular basis.
  • Completes appropriate forms upon patient's death to include calling CORE, notifying funeral home and coroner, when necessary.
  • Demonstrates involvement in unit by attending 50% of staff/committee meetings and in-services for area.
  • Responsible for maintenance and activation of downtime forms during planned and unplanned Meditech downtime periods.
  • Expected to float to other Patient Services areas to cover assigned duties as needed.
  • Transports medications within the hospital as requested and needed according to Hospital policy.

Benefits

  • Shift and Weekend Differential Eligibility
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