Unit Receptionist 3 South

Wyckoff Heights Medical Center
Onsite

About The Position

The 3 South Telemetry Unit Receptionist is responsible for greeting visitors, managing patient information, answering phones, and ensuring the smooth operation of the unit's front desk. This role requires efficient work in a high-stress environment, effective communication with patients and staff, and maintaining necessary supplies and logs.

Requirements

  • High School Diploma or equivalent
  • Keyboarding and/or Computer Skills
  • Knowledge of Medical Terminology
  • Good communication skills (written, verbal and telephone)
  • Legible handwriting
  • Good telephone personality/manners

Responsibilities

  • Greet everyone who comes to the desk in a kind, pleasant and courteous manner
  • Places name tags on patient stretcher/beds
  • Answers telephone and direct calls in a prompt and courteous manner
  • Pages physician and other staff members as directed
  • Maintains logs/Ensures paper forms are the most current and in adequate supply
  • Makes frequent rounds to reconcile census
  • Communicate effectively with patients/visitors and members of the healthcare team
  • Prepares paperwork/coordinate transportation needs as directed
  • Keeps track of patients movement in and out of the department
  • Able to work efficiently in a high stress environment
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