Unit Operations Specialist III
About The Position
Provides functional supervision, coordinates activities of support personnel and performs a variety of complex/diversified tasks related to unit operations. Duties include determining work procedures, preparing work schedules, expediting workflow, maintaining budget spending and account activity, tracking the travel database, entering purchase requisitions and BCR forms into the Banner system, providing clerical/general office support, training staff and faculty on unit operations, responding to operational inquiries, resolving enrollment and refund problems, assisting with issues in Banner, budget, travel, office equipment, and computer hardware/software, organizing, prioritizing, and delegating duties to unit staff, and functionally supervising and scheduling student assistants.
Requirements
- High School diploma/GED
- Four years of experience servicing students in an academic setting
- Two years of functional supervisory experience
- Administrative support experience
- Knowledge of the preparation and monitoring of a departmental budget
- Strong customer service skills
- Skills in keyboarding, basic grammar, basic math, intermediate level word processing (MS Word) and intermediate level spreadsheet applications (MS Excel)
- Excellent written and verbal communication skills
- Sensitivity to appropriately respond to the needs of the community
- Must reside in the state of Ohio and be within commuting distance of this work location/campus
Nice To Haves
- Associate degree
- Skills in advanced level word processing (MS Word), advanced level spreadsheet applications (MS Excel)
- Advanced level presentation software skills
- Experience with Banner Student Information System
- Previous experience with assisting in monitoring and preparing a departmental budget
Responsibilities
- Determines work procedures, prepares work schedules and expedites workflow
- Maintains budget spending, account activity, budget files and record books; provides budget support to campus departments; develops new budget procedures for improvement in unit
- Monitors/tracks travel database, notes and documentation relating to the travel process
- Enters purchase requisitions and BCR forms into the Banner system
- Provides clerical/general office support as needed such as assisting in the preparation of presentation materials, written documents and forms
- Provides training to staff and faculty on unit operations
- Responds to operational inquiries and information concerns from staff, faculty and the general public
- Resolves enrollment, refund problems and assists in resolving concerns of staff and faculty with issues in Banner, budget and travel issues, office equipment and computer hardware/software
- Organizes, prioritizes and delegates duties to unit staff and proofs work for conformance to policies and procedures
- Functionally supervises and schedules the work of student assistants in the assigned unit
- Performs other related duties within the job grade and job classification as assigned
Benefits
- Full-time (1199/SEIU) Bargaining Unit Position, Grade 06
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
