Unit Manager

Compass Connections • Harlingen, TX

1d • Onsite

About The Position

Compass Connections is hiring a Unit Manager for its facility in Harlingen, Texas. The organization provides emergency shelter and group-home placement for children while working toward family reunification. The Unit Manager supervises assigned direct care staff during the shift and coordinates day-to-day operations and care for children. The role includes organizing activities, maintaining safe staffing ratios, supporting children’s well-being, coordinating appointments and transportation, handling documentation, and following program, contractual, and regulatory requirements. The position requires fluency in English and Spanish and is scheduled for the second shift, 1:45 p.m. to 10 p.m. The hourly rate is $23.87. Employees are expected to work evenings, weekends, and holidays as needed or requested by the position supervisor.

Requirements

• Required: High school diploma or equivalent.
• Fluency in English and Spanish.
• Required: One year of related experience and/or training.
• Current first aid, CPR, and emergency behavior intervention certifications.
• Pass a pre-employment drug screen and random drug screens during employment.
• Provide proof of work eligibility status upon request.
• Pass pre-employment and biennial criminal background checks.
• Respond sensitively and competently to the cultural and socioeconomic characteristics of the service population.
• Work collaboratively with staff, service providers, and other professionals.
• Provide crisis intervention according to Compass Connections training when needed to maintain a safe environment.
• Work in a fast-paced environment while maintaining emotional control and professional composure.
• Maintain the computer literacy necessary to perform the position’s responsibilities.
• Work effectively both independently without intensive supervision and as part of a multidisciplinary team.
• Demonstrate working knowledge of Compass Connections policies and procedures.
• Applicants must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

• A two-year Associate degree from an accredited program or institution, or two or more years of college-level coursework.
• Two or more years of related experience and/or training.

Responsibilities

• Meet applicable federal and state regulatory guidelines and standards.
• Monitor staff assignments to ensure staff-to-child ratios are maintained at all times.
• Maintain effective working relationships with personnel on other shifts to promote continuity of care.
• Model behaviors and social skills consistent with organizational and program policies.
• Plan, organize, and supervise children’s activities in accordance with the daily schedule.
• Promote positive interactions among children and encourage responsibility in the program’s daily routine.
• Provide therapeutic crisis intervention when appropriate.
• Identify and report maintenance or repair needs to the zone supervisor.
• Participate in scheduled meetings, team decisions, and operations.
• Update and maintain records concerning children’s clothing and personal items.
• Schedule air and ground transportation for children when needed.
• Monitor, coordinate, and delegate daily operations throughout the shift as needed.
• Maintain required documentation and ensure documentation by zone supervisors and direct care staff is completed according to contractual and regulatory standards and agency policies and procedures.
• Work evenings, weekends, and holidays as needed or requested by the position supervisor.
• Implement safety protocols, including evacuating with children and staff in an emergency.
• Maintain confidentiality regarding the service population and program operations.
• Follow Compass Connections’ professional and ethical standards, including treating staff, children, and community members respectfully and complying with the dress code.
• Supervise assigned direct care staff from the start of the shift until relieved, without interruption from outside sources.
• Schedule children’s appointments and follow up to ensure their essential needs are met.
• Follow medical and clinical staff instructions regarding each child and inform the zone supervisor of information affecting the population’s basic health and well-being.
• Monitor and supervise children during off-campus activities and outings, providing direction and redirection as needed to ensure safety.
• Document serious incidents, daily progress, and changes in menus and activities completely, accurately, promptly, and in compliance with agency policies and procedures.
• Safely escort children to and from designated points as directed by the zone supervisor.
• Frequently move between areas of the facility and escort children from one location to another.
• Meet program and federal partner deadlines.

Benefits

• 100% employer-paid medical, dental, and vision insurance, available on the first day of employment.
• Retirement plan options.
• Additional employer-sponsored benefits are available; applicants may ask their recruiter for a complete overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED