Unit Manager

NAV CANADA•Toronto, ON

1d•Onsite

About The Position

At NAV CANADA, we keep Canada’s skies safe by delivering world-class air traffic services. As a Unit Manager, reporting to the Manager Air Traffic Operations - Airports, your primary responsibility isn’t just overseeing operations—it’s leading people. You’ll manage and develop a high-performing team of Air Traffic Controllers and/or Flight Service Specialists and Supervisors, ensuring they have the support, guidance, and tools to succeed in a fast-paced, safety-critical environment. This is a people-first leadership role that requires strong interpersonal skills, a passion for mentorship, and the ability to drive performance while fostering a culture of respect, engagement, and continuous improvement.

Requirements

Successful completion of secondary school.
At least 3 years of leadership experience managing a diverse team, preferably in a unionized or operational environment.
Demonstrated experience in managing a budget and related financial processes.
A solid understanding of an operational environment.
Proven ability to motivate, mentor, and develop professionals.
The ability to manage complex initiatives, prioritize tasks, and adapt to changing operational needs.
Knowledge of regulatory compliance and industry best practices.
Ability to foster a climate conducive to an engaged workforce by promoting company values of respect, excellence, and service.

Nice To Haves

Human Resources/Labour Relations skills are an asset.

Responsibilities

Provide strong leadership, coaching, and mentoring to a team of Air Traffic Controllers and/or Flight Service Specialists and Supervisors.
Foster a culture of engagement, accountability, and continuous improvement.
Support recruitment, training, and development initiatives to ensure your team thrives.
Oversee air traffic operations within your designated scope, ensuring safety, efficiency, and compliance.
Implement new technologies, procedures, and programs while guiding your team through change.
Identify trends and develop action plans to enhance service delivery and safety performance.
Act as a key liaison between NAV CANADA and stakeholders, including airport operators, regulatory bodies, and union representatives.
Represent NAV CANADA in operational discussions and provide leadership on key initiatives.
Support Air Traffic Services (ATS) Standards by ensuring staff meet all licensing, medical, and proficiency requirements.
Develop and manage budgets, staffing plans, and operational forecasts.
Ensure compliance with fatigue risk management and safety protocols.