Unit Desk Clerk - Evenings/Nights - Intensive Care Unit

Geisinger • Wilkes-Barre, PA

39d • Onsite

About The Position

Geisinger Wyoming Valley (GWV) is seeking a full-time Unit Desk Clerk for their Intensive Care Unit. This position offers a minimum hiring rate of $16.24, with potential for increased rates based on experience and shift differentials for evenings, nights, and weekends. Additionally, Geisinger offers up to $40,000 in financial support for individuals looking to become a nurse. The ideal candidate is highly motivated, committed to quality patient care, and able to meet scheduling requirements. Reliability, punctuality, and strong attendance are essential. This role involves performing a wide range of clerical duties in a patient care environment, participating in safety programs, assuring appropriate bed assignments, and ensuring timely notification of teletracking upon discharge. The clerk will handle clerical duties for admissions, transfers, discharges, and deaths, transcribe and process orders, release and confirm ordered tests, and coordinate patient transportation. Effective communication with care team members, food services, and other healthcare teams is crucial for multi-disciplinary patient care. The role also includes ordering supplies, filing, maintaining an organized environment, operating and troubleshooting clerical equipment, and assisting with the transportation of non-controlled medications and blood products. The clerk will also assist the care team in data collection and reports, and precept/mentor new staff. Work is typically performed in an office environment, and the employee is accountable for job-specific obligations and organizational policies.

Requirements

• High School Diploma or Equivalent (GED)
• Reliability, punctuality, and strong attendance
• Responsiveness and dependability
• Excellent teamwork and communication skills
• Proactive and engaged presence
• Ability to meet orientation and long-term full-time scheduling requirements
• Advanced Cardiac Life Support Certification - American Heart Association (AHA)
• Communication skills
• Computer Literacy
• Customer Service skills
• Teamwork skills

Responsibilities

• Assures appropriate bed assignment.
• Ensures timely notification of teletracking upon discharge.
• Performs clerical duties for admissions, transfers, discharges, and deaths according to standards.
• Transcribes and processes orders according to unit standards.
• Releases and confirms ordered tests to appropriate departments.
• Coordinates transportation of patients to multiple tests.
• Communicates patient related information promptly to the appropriate care team member.
• Participates in obtaining and communicating electronic information as pertinent to the nursing unit.
• Communicates with food services to ensure appropriate patient diets.
• Collaborates with other health care teams in order to facilitate multi-disciplinary patient care.
• Obtains and orders supplies.
• Files forms and reports according to standards.
• Maintains an organized patient care environment.
• Operates, problem solves, and takes corrective measures for clerical equipment.
• Assists with transporting non-controlled medications to and from Pharmacy and within the unit as needed.
• Assists with transporting blood products to and from Blood Bank as needed.
• Assists care team in the collection of necessary data or reports.
• Precepts and mentors new staff in a professional, positive manner.

Benefits

• Full benefits (medical, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
• Healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners
• Atmosphere of collaboration, cooperation and collegiality

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED