Unit Coordinator
St Croix Health•St. Croix Falls, WI
•Onsite
About The Position
The Unit Coordinator is responsible for performing a variety of clerical functions to support the providers and patient care staff. This position enters patient calls/messages into the Electronic Medical Record database, ensures patient medical records and information that is needed is available and documented, schedules patient appointments and prepares applicable medical record forms. The Unit Coordinator answers phone calls and relays messages to care team members and other resources necessary for patient care.
Requirements
- High School diploma/GED
- Excellent communication and listening skills
- Demonstrated ability to work independently with little direction and manage multiple demands and priorities
- Time management and prioritize multiple tasks
Responsibilities
- Coordinates activities of Care Unit to support provider and patient care staff including monitoring provider schedules, is aware of add-ons, cancellations, no shows and overbooks, and schedules patient appointments for any testing, referral or follow up appointments that are needed.
- Schedules are up to date and accurate, changes are made in a timely manner, and using the proper communication methods Customer feedback
- Effectively uses communication systems for both routine and emergency transactions and communications
- Demonstrates ability to provide care or service adjusting approaches to reflect developmental levels and cultural differences of population served
- Orders and maintains adequate stock of office supplies and other supplies needed for patient care.
- Stock is maintained appropriately and is always available to medical providers
- Performs telephone, refills and order encounters or direct communication with care team in a timely fashion to meet patient needs including requesting/obtaining patient reports as necessary.
- Patient needs are met in a timely manner
- Peer feedback
- Customer feedback
- Effectively uses communication systems for both routine and emergency transactions and communications
Benefits
- Health, vision and dental insurance
- 403b retirement program with employer match
- Paid time off
- Short-term disability, long-term disability and life insurance options
- Education reimbursement
- Employee assistance program (EAP)
- Wellbeing incentive program
- Free parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
