Unit Coordinator / Endoscopy

Mass General Brigham•Newton, WA

10d•Onsite

About The Position

Provides administrative support to unit-based and hospital-wide clinicians and staff, serving as the liaison between patients, visitors, and clinicians. Expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

Requirements

High School Diploma or Equivalent required
Administrative support experience 1-2 years required
Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
Proficiency in MS Office.
Ability to proofread and edit written documents.
Ability to use the phone system.
Managing one's own time and the time of others.
Strong verbal & written communication skills.
Strong interpersonal, written, and oral skills.
Ability to use standard office equipment.
Familiarity with medical terminology.

Nice To Haves

Associate's Degree Related Field of Study preferred
Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Responsibilities

Partnering with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers.
Providing administrative support to unit-based and hospital-wide clinicians and staff.
Serving as the liaison between patients, visitors, and clinicians.
Effectively organizing priorities, completing tasks on time, and managing confidential patient information.
Providing outstanding services for every customer interaction.