Unit Coordinator - BIDMC Cardiology (40 Hours, Days)
About The Position
The Cardiology Unit at Beth Israel Deaconess Medical Center (BIDMC) is seeking a patient-focused, compassionate Unit Coordinator who is passionate about delivering exceptional care and customer service in a fast-paced, team-oriented environment. Our Cardiology Medicine unit, KM 9, is a collaborative 32-bed unit staffed by dedicated professionals committed to providing safe, high-quality, holistic care for patients with cardiac conditions. As part of this engaged team, you will contribute to a care environment that truly makes a meaningful difference in patients’ lives. Located in BIDMC’s new inpatient facility, the unit features a state-of-the-art setting designed to enhance both patient and provider experiences, including access to a rooftop healing garden for patients, families, and caregivers. This position is scheduled for four days per week with every other weekend required. Weekend hours are 7:00 a.m. – 7:00 p.m., with weekday shifts consisting of a mix of 7:00 a.m. – 3:30 p.m. and 7:00 a.m. – 7:00 p.m..
Requirements
- High School diploma or GED
- 0–1 year of related experience
- Customer service experience
- Basic computer skills with web-based applications
- Clear and professional written and verbal English skills
Nice To Haves
- Associate’s degree
- Administrative experience in a healthcare setting
Responsibilities
- Support smooth day-to-day unit operations
- Coordinate admissions, discharges, and transfers with nursing and admitting teams
- Help ensure providers have the supplies and information they need
- Communicate details for tests and procedures
- Assist with registration processes as needed
- Respond promptly to call lights following BIDMC standards
- Welcome and guide patients, families, and visitors
- Provide helpful, non-clinical information
- Deliver outstanding service in every interaction
- Use key systems such as: Provider order entry, Bed tracking, Nurse call systems
- Ensure accurate data entry and timely responses
- Act as a resource for basic system troubleshooting
- Troubleshoot printer, copier, and fax issues
- Help maintain equipment and ensure proper usage and charging
- Coordinate special equipment needs (e.g., specialty beds)
- Maintain logs and support compliance-related activities (JCAHO)
- Manage patient valuables securely
- Track and investigate lost items
- Maintain logs and escalate unresolved issues
Benefits
- Comprehensive compensation and benefits
- Help you achieve a healthy and balanced life
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
