Unit Coordinator- ICU Per Diem Days

Mass General Brigham•Dover, NH

1d•$18 - $24•Onsite

About The Position

Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, serving as a liaison between patients, visitors, and clinicians. Effectively organizes priorities, completes tasks in a timely manner, and maintains the confidentiality of patient information. Partners with nursing to coordinate day-to-day patient flow, including communication with key stakeholders regarding patient admissions, discharges, and transfers. Provides outstanding service during every customer interaction. Actual job duties may vary by department.

Requirements

High School Diploma or Equivalent required
administrative support experience 2-3 years required
Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
Proficiency in MS Office.
Ability to proofread and edit written documents.
Ability to use phone system.
Managing one's own time and the time of others.
Strong verbal & written communication skills.
Strong interpersonal, written and oral skills.
Ability to use standard office equipment.
Familiarity with medical terminology.

Nice To Haves

Associate's Degree Related Field of Study preferred
Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. preferred

Responsibilities

Performs clerical and administrative duties to support the general operations of the floor or unit.
Greets and interacts with patients, families, visitors, and coworkers in person and through various communication tools in a professional and courteous manner.
Receives, prioritizes, organizes, and manages information at the central nursing station and throughout the unit.
Schedules consultations, tests, procedures, and patient transportation to other departments.
Enters accurate and timely information into the electronic medical record regarding admissions, discharges, and transfers to facilitate efficient patient throughput.
Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; and follows designated processes for identifying and facilitating repairs.
May assist the manager with payroll functions, staff scheduling, or supervision of unit secretaries. Duties may vary by department.