Unit Coordinator | PACU | MGH

Mass General Brigham • Boston, MA

12d • Onsite

About The Position

The Post Anesthesia Care Unit (PACU) at Mass General Brigham is seeking an administrative professional for a Unit Coordinator position. This is a full-time evening position, Monday - Friday from 3 PM to 11:30 PM. The role involves providing administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, acting as a liaison between patients, visitors, and clinicians. The Unit Coordinator is expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. This role partners with nursing to coordinate day-to-day patient flow, including communication regarding patient admissions, discharges, and transfers, while providing outstanding service in every customer interaction. Actual job duties may vary by department.

Requirements

• High School Diploma or Equivalent required
• Administrative support experience 2-3 years required
• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Nice To Haves

• Associate's Degree Related Field of Study preferred
• Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. preferred

Responsibilities

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.

Benefits

• Medical, Dental and Vision insurance.
• Tuition Reimbursement.
• Shift differential for evening, nights, and weekends.
• Generous paid time off.
• Subsidized MBTA pass (50% discount).
• Resources for childcare and emergency backup care.
• Hospital paid retirement plan and tax-sheltered annuity plan.
• Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED