Unit Coordinator

FREDERICKSBURG HEALTH CARE LLC • Fredericksburg, VA

5d • $18 - $21 • Onsite

About The Position

Carriage Hill Health & Rehab Center in Fredericksburg, VA is looking for a hardworking, compassionate, and dedicated Unit Coordinator to join their team. This role provides clerical support as part of a customer-focused, service excellence-oriented team. The ideal candidate will exhibit effective communication, excellent customer service skills, and strong relationship-building abilities with families and employees. The position requires understanding of the call bell system, proper telephone etiquette, and secure communication methods. The Unit Coordinator will also demonstrate knowledge of email usage, EHR processing, and maintaining unit inventory of medical and office supplies. Adherence to proper infection prevention and control procedures is essential. Responsibilities include scheduling appointments and transportation for patients, and operating required equipment.

Requirements

• High School Diploma or equivalent.
• Knowledge of medical terminology.
• Experience with computers.
• Excellent Customer Services Skills.
• Strong interpersonal and communication skills; both written and verbal.
• Experience using Microsoft office programs (Word, Excel, Adobe and PowerPoint).
• Must be flexible, detail-oriented, ability to multi-task, meet deadlines and be able to make effective decisions and work as part of a service excellence team.

Nice To Haves

• CNA or Medical Assistant Certification preferred.

Responsibilities

• Providing clerical support as part of a customer-focused, service excellence-oriented team.
• Exhibiting effective communication.
• Demonstrating excellent customer service skills and relationship building with families and employees.
• Demonstrating understanding of the call bell system.
• Demonstrating understanding of use of proper telephone etiquette.
• Demonstrating ability to communicate via secure communication.
• Demonstrating knowledge of use and expectations for sending and receiving email notifications as appropriate and directed by DON.
• Demonstrating ability to understand and process all matters in EHR.
• Verbalizing understanding of storage and inventory of medical and office supplies, assisting Supply Coordinator to maintain unit inventory.
• Demonstrating proper infection prevention and control procedures.
• Demonstrating ability to schedule appointments and transportation for patients.
• Demonstrating ability to operate required equipment.

Benefits

• Generous benefit time off plan
• Competitive pay
• Comprehensive orientation and training program
• Health, Dental, Vision, and Life insurance effective the first of the month following 30 days of employment
• Vacation accrual beginning date of hire (10 days accrual 1st year)
• Holidays – 7 holidays
• Personal Holiday
• Sick time – 6 sick days per year
• Holiday Incentive – time and a half for working on a holiday
• Bereavement Leave – 3 days off with pay
• 401(k) with employer matching
• Health savings account
• Employee assistance program
• Academic Assistance
• License Renewal Fee Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED