Unit Coordinator

St Croix Health•St. Croix Falls, WI

31m

About The Position

St. Croix Health is seeking a full-time (1.0 FTE) team member to join our organization. This position is scheduled Monday through Friday, with shifts starting as early as 7:00 a.m. The Unit Coordinator is responsible for performing a variety of clerical functions to support the providers and patient care staff. This position enters patient calls/messages into the Electronic Medical Record database, ensures patient medical records and information that is needed is available and documented, schedules patient appointments and prepares applicable medical record forms. The Unit Coordinator answers phone calls and relays messages to care team members and other resources necessary for patient care.

Requirements

High School diploma/GED
Excellent communication and listening skills
Demonstrated ability to work independently with little direction and manage multiple demands and priorities
Time management and prioritize multiple tasks

Responsibilities

Coordinates activities of Care Unit to support provider and patient care staff including monitoring provider schedules, is aware of add-ons, cancellations, no shows and overbooks, and schedules patient appointments for any testing, referral or follow up appointments that are needed.
Orders and maintains adequate stock of office supplies and other supplies needed for patient care.
Performs telephone, refills and order encounters or direct communication with care team in a timely fashion to meet patient needs including requesting/obtaining patient reports as necessary.