MGH Unit Coordinator | Adult Medical
About The Position
White 10 is seeking a medical professional to work as a Unit Coordinator with evening shift availability and to provide scheduled holiday coverage. White 10 is a 20-bed adult inpatient medical unit serving patients with acute and complex medical problems. This is a full-time permanent position requiring evening coverage. The Unit Coordinator functions as the liaison between the patient, visitors, and clinicians, providing administrative support to unit-based and hospital-wide staff. The role involves organizing priorities, completing tasks on time, managing confidential patient information, and coordinating day-to-day patient flow in partnership with nursing. Outstanding customer service is expected in every interaction.
Requirements
- High School Diploma or Equivalent required or associate's degree.
- Administrative support experience 1-2 years required.
- Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use the phone system.
- Managing one's own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal, written, and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Nice To Haves
- Related Field of Study preferred.
Responsibilities
- Performs clerical and other duties to assist in the general administration of the floor or unit.
- Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
- Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
- Schedules consultations, tests, procedures, and patient transport to other departments.
- Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
- Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
- May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.
- Partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers.
- Provide outstanding services for every customer interaction.
Benefits
- Medical, Dental and Vision insurance.
- Tuition Reimbursement.
- Shift differential for evening, nights, and weekends.
- Generous paid time off.
- Subsidized MBTA pass (50% discount).
- Resources for childcare and emergency backup care.
- Hospital paid retirement plan and tax-sheltered annuity plan.
- Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
- Membership to MGB Fitness Center
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
